Senior Technical support Associate

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: November 8, 2016

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Quick Summary

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers,routers,emails and also provide website development services to national and International Business

Required Skills

Technical Support Customer Service Sales Communication Troubleshooting Outbound Call Handling Website Development Inbound Technical Support Problem Solving Sales Skills

Job Description

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers,routers,emails. and also provide website development services to national and International Business

SPOT OFFER..Immediate Joiners Required

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Working Days: 6 days(rotational Off 1 day)

Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE

Contact:Devopriya(HR) @ 7059753939 for further queries

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates

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