Senior Technical Program Manager - AI Research

Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney, Australia, but our hub in Beijing is home to our operations in China. Our Beijing hub has been designed with you in mind - a space for you to come together and connect with your team, both near and far. With delicious breakfast and lunch meals provided (and with plenty of snacks), you'll always stay fuelled to take on the day. Zoom the Sydney team with tea and biscuit? You got it!

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. In this role, you will support both the China AI Research and Video Teams, ensuring smooth execution of complex, multi-team programs and helping to shape the strategic direction of these high-growth product areas.

At the moment, this role is focused on:

• Monitor and track delivery status across multiple teams and projects
• Promote accountability towards sustainable program delivery
• Support engineering leads in maintaining and driving good delivery techniques during (& after) goal planning - including milestones shaping/scoping, prioritisation efforts, estimations, capacity planning.
• Manage open issues relating to program delivery
• Assess and manage program risks
• Manage dependencies across teams and groups
• Facilitate effective, timely and transparent team decision making practices
• Ensure an appropriate degree of consistency in planning, documentation and core practices across teams to ensure meaningful velocity and promote our ability to scale how teams work across Canva
• Facilitate continual improvement rituals to build the effectiveness of product development and engineering teams
• Build a culture and environment to achieve excellence and innovation
• Build partnerships with cross-functional teams to influence decisions, drive alignment and prioritization
• Partner with Group Leadership to facilitate the delivery of Canva’s highest priority, complex and multi-disciplinary initiatives

You're probably a match if

• You have a minimum of 5 years TPM experience at a SaaS company
• You have experience working in AI/ LLM related domain (e.g. large language model infra, GPU understanding, first party vs third party models). Specific experience in AI Research is desirable
• You have deep understanding of Agile product development methodologies
• You are knowledgeable in technical concepts, systems and practices
• You have experience working with Product Managers, Designers and Engineers to deliver key company initiatives
• You are comfortable with ambiguity in a fast-paced environment with shifting priorities
• You are a natural communicator who leads through influence, not authority
• You have a love for navigating complexity and tackling ambiguous problems 
• You are process-oriented but flexible in approach
• You are motivated to provide an inclusive and psychologically safe environment for our diverse team to collaborate together, in a timely fashion, towards shared goals
• You have introspective focus to continually improve the effectiveness of Canva’s teams
• You are dedicated to personal growth and improving in your craft as a TPM 
• You demonstrated leadership capability to ensure clarity, alignment and accountability to achieve our crazy big goals
• You have the ability to think strategically but also able to make crazy big goals happen. This role will be very hands-on!