Senior Technical Producer - QA Platform

As Technical Producers at Riot, we lead passionate technical teams to create products and experiences that achieve maximum developer and player value. We guide development, clear blockers, and push initiatives across the finish line while ensuring our teams are sustainable and have a great collaborative environment.

As a Senior Technical Producer within Development Quality Assurance Services (DQAS), you will lead execution across a strategic portfolio of initiatives focused on scaling Riot’s quality capabilities. This includes service hardening of QATT infrastructure, centralized compatibility and performance testing, and the introduction of AI-enabled workflows for QA. You will operate as the delivery owner across multiple long-lived programs, translating product vision into execution systems that drive measurable outcomes. These programs span infrastructure, vendor-managed execution, and emerging AI capabilities, and require coordination across QATT, product teams, vendors, and DQAS leadership. You will be responsible for building and maintaining the work systems, delivery structures, and operational clarity required to move from strategy to shipped outcomes. This role requires operating in ambiguous, cross-organizational spaces where success depends on creating alignment, managing dependencies, and ensuring consistent delivery across multiple concurrent workstreams.

Responsibilities:

• Translate product strategy into clear execution plans, roadmaps, and measurable milestones, ensuring alignment to player and developer impact

• Drive end-to-end delivery across multiple initiatives, balancing speed, quality, and scope through informed tradeoffs

• Maintain visibility across programs, proactively identifying risks, dependencies, and blockers to enable strong decision-making

• Build and operate scalable systems for planning, tracking, reporting, and stakeholder communication

• Establish and evolve delivery models, improving service maturity through measurable performance, reliability, and trust signals

• Standardize processes where it adds value, increasing efficiency, predictability, and clarity across teams

• Manage vendors and key stakeholders end-to-end, resolving risks early and driving adoption through pilots, feedback loops, and repeatable rollout models

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

• 6+ years of experience as a Technical Producer, Product Manager, Program Manager, or Development Manager in complex technical environments

• Proven experience leading delivery across multi-team or multi-domain initiatives

• Strong understanding of software development lifecycles and modern development practices (Agile, Lean, etc.)

• Experience building and operating delivery systems (planning, tracking, reporting) at initiative or program level

• Experience managing external vendors or distributed development teams

• Demonstrated ability to operate effectively in ambiguous, evolving problem spaces

• Strong stakeholder management and communication skills across technical and non-technical audiences

• Ability to translate strategic intent into structured execution and measurable outcomes

Desired Qualifications:

• Experience working in QA, testing infrastructure, or developer tooling environments

• Experience with compatibility and performance testing (device labs, hardware matrices, or similar systems)

• Familiarity with AI/ML or LLM-enabled workflows in software development or QA contexts

• Experience building or operating shared services or internal platforms used across multiple teams

• Experience working in vendor-driven or staff-augmented development models

• Background in game development or understanding of game production pipelines

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data

• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors

• Accessing Company assets, secure digital systems, and networks

• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.