Senior Technical Consultant

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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're looking for a Salesforce Senior Technical Consultant who gets their hands dirty. This isn't a slide-deck role — you'll be in the trenches with customers, writing Apex, building flows, configuring solutions, and leading architectural decisions that actually ship. Whether you're deep in implementation or advising a CTO on platform strategy, you're equally at home in both worlds.

You'll join our Professional Services team and work directly with some of our most complex enterprise customers across the region — owning technical outcomes from discovery through delivery.

What You'll Do

Build & Deliver

• Design and code high-quality Salesforce solutions — Apex, LWC, Flow, integrations — not just review them
• Lead end-to-end delivery of complex, multi-cloud implementations including Sales Cloud, Service Cloud, Agentforce, and Data Cloud
• Own Proof of Concepts (POCs) hands-on, from architecture to working demo
• Review key solution artefacts and drive technical quality across the engagement

Lead & Advise

• Act as the lead architect on engagements — setting direction, aligning the team, and making the hard calls
• Advise customers at all levels — from developers to CTOs — on platform architecture, best practices, and Salesforce roadmap
• Run technical discovery workshops and translate business needs into scalable solution designs
• Guide customers through Agentforce adoption and agentic AI strategy

Enable & Grow

• Mentor teammates and customer teams on Salesforce platform and delivery best practices
• Contribute reusable assets, playbooks, and accelerators back to the team
• Support pre-sales when needed — you know how to win the room technically

What We're Looking For

Must-haves:

• 5+ years of hands-on Salesforce architecture and implementation experience — in consulting, professional services, or a fast-moving customer environment
• Real coding experience: Apex, LWC, REST/SOAP integrations — not just configuration
• Proven track record leading technical delivery on complex Salesforce projects
• Comfortable owning both the whiteboard and the keyboard
• Strong communicator — you can explain a complex architecture to a developer and a CFO in the same day
• Salesforce Certified Administrator and at least one of: Platform App Builder, Platform Developer I, or Sales/Service Cloud Consultant

Nice to have:

• Salesforce certifications: Application Architect, System Architect, Agentforce Specialist, or equivalent
• Experience with public cloud platforms (AWS, Azure, GCP) and enterprise integration patterns
• Understanding of AI and Agentic standards (MCP, A2A)
• Deep expertise in one or more core Salesforce clouds (Service, Sales, Platform)
• Experience with Agentforce and/or Data Cloud
• Experience with Veeva Systems — particularly Veeva CRM or Vault, ideally in Life Sciences or regulated industries
• Additional European language is a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.