Senior Tax Technology Analyst

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

Instacart’s Tax Team partners across the business to make grocery more accessible while navigating complex global tax rules at scale. Our Tax Technology group builds the data, systems, and tools that keep Instacart compliant, efficient, and insight-driven across a rapidly evolving marketplace.

We’re hiring a Senior Tax Technology Analyst to lead high-impact initiatives at the intersection of tax, data, and AI—most notably accelerating our Tax Attribute strategy across a large and ever-changing catalog and exploring ML-assisted solutions with our Machine Learning and Catalog partners. You’ll join a small, dynamic, and highly collaborative team where you’ll own outcomes end to end, work closely with Indirect and Direct Tax, Catalog, ML, Product, and Engineering, and see your work drive measurable business results quickly. This role is remote-friendly across the U.S. and Canada and sits within a Tax Team of 18 teammates, including a 5-person Tax Technology group.

About the Job

• Own and advance our Tax Attribute program—designing data models, governance, and workflows that scale accurate product taxability across millions of items and 100+ jurisdictions, in partnership with Catalog, Indirect Tax, and ML teams.

• Build, integrate, and optimize tax determination, calculation, and reporting solutions (e.g., with enterprise tax engines and internal services), ensuring accuracy, reliability, and performance within transactional systems.

• Develop AI/ML-assisted classification and automation for tax use cases (e.g., product/merchant mapping, attribute extraction), including evaluation frameworks, human-in-the-loop quality controls, and measurable precision/recall targets.

• Design and operate robust, SOX-compliant data pipelines and tooling (SQL, Python, cloud data warehouse, orchestration) with monitoring, alerting, and documentation that enable audit-ready transparency.

• Lead cross-functional projects from discovery to delivery—translate tax requirements into technical solutions, manage roadmaps and priorities, and communicate progress, risks, and results to stakeholders at every level.

About You

Minimum Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Accounting Information Systems, or related field; or 8+ years of relevant experience in lieu of a degree.

• 5+ years of experience in tax technology, data engineering, or analytics supporting tax functions within e-commerce, fintech, retail, or similar high-volume transaction environments.

• 3+ years configuring and integrating enterprise tax engines (e.g., Avalara, Vertex, Sovos) via APIs within transactional systems and services.

• Advanced SQL (3+ years) and Python (2+ years) for data processing, automation, and building production-grade workflows.

• 2+ years building and operating ETL/ELT pipelines in a cloud data warehouse (e.g., Snowflake, BigQuery, or Redshift) with orchestration tools (e.g., Airflow or dbt), including experience implementing SOX-compliant controls and supporting audits.

Preferred Qualifications

• Experience designing and governing product taxability attribute models and mappings at catalog scale, including data quality frameworks and stewardship.

• Hands-on experience applying ML or LLMs to tax use cases (e.g., text classification, attribute extraction), including prompt design, evaluation metrics, and human-in-the-loop review.

• Familiarity with marketplace facilitator rules, multi-jurisdiction (US and Canada) indirect tax, and systems such as NetSuite, Stripe/other payment platforms, and internal order/fulfillment services.

• Proficiency with RESTful APIs, event streaming (e.g., Kafka), and observability tooling (e.g., Datadog) for resilient, monitored data and service operations.

• Relevant certifications (e.g., CPA, CMI, Avalara or Vertex certifications) or analytics credentials.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN
$101,000—$106,500 CAD