Senior Systems Engineer - Collaboration & Communication Platform, open to remote across ANZ

Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Design and deliver collaboration and communication solutions that span multiple platforms (Jira, Slack, Confluence, Google Workspace, Zoom) with a focus on user experience and business outcomes.

• Build and maintain integrations using automation platforms (Workato, n8n) to connect systems and streamline workflows across Canva.

• Partner with teams across Canva to understand their collaboration and communication challenges, translating needs into scalable, well-designed solutions.

• Lead improvements to system architecture by reducing technical debt, improving maintainability, and implementing changes that benefit the broader Canva ecosystem.

• Own operational health of services—investigating and resolving complex issues, pioneering process improvements, and ensuring platform reliability and performance.

• Codify and share technical knowledge through clear documentation, engaging presentations, and active contribution to the systems engineering community at Canva.

• Contribute to team growth by providing feedback, mentoring colleagues, and helping interview and assess candidates for the team and broader group.

You're probably a match if

We're looking for someone who combines strong technical depth with genuine curiosity about how technology can improve the way people work together. You're energised by solving complex problems that span systems and stakeholders, and you take pride in delivering solutions that make a real difference to people's daily experience.

• 5+ years experience in solution design and systems architecture with demonstrable experience that covers the entire lifecycle of platform management

• Deep expertise in collaboration and communication platforms(Atlassian, Slack, Google Workspace, or similar), with demonstrated ability to configure, integrate, and optimise these systems at scale.

• Experience with integration and automation platforms (Workato, n8n, or similar) and the ability to design workflows that connect multiple systems effectively.

• Strong problem-solving skills with a track record of delivering on complex technical projects that have meaningful business impact.

• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders, advocate for engineering needs, and build productive relationships across teams.

• A solution-oriented mindset that focuses on end-to-end user experiences rather than individual tool configurations, with the ability to balance immediate needs against longer-term strategic goals.

• Experience working with APIs, scripting, and basic development concepts sufficient to build custom solutions and evaluate technical trade-offs.

• A growth mindset and commitment to continuous learning, with the initiative to develop new skills and share knowledge with others.

About the Group/Team

The Information Technology (IT) Supergroup’s vision is to maximise the potential of every Canvanaut through world class technology & service. We realise our vision through our mission pillars to evolve business operations, accelerate productivity and future proof our foundations which serve as the basis for the IT strategies we execute upon.

The Collaboration & Communication Platform team is focused on supporting Canva by building solutions that improve how our systems enable Canvanauts in how we collaborate and comunicate at on a global scale. Our mission extends beyond just maintaining systems—we solve complex business problems by applying our skills and expertise to go above and beyond. We own and administer essential platforms including Google Workspace, Slack, Zoom, Atlassian products, and Canva itself. Our work directly impacts every Canvanaut's daily experience, helping them collaborate effectively and focus on creating value rather than wrestling with tools.

About the Role

As a Senior Systems Engineer in the Collaboration & Communication Platform team, you'll be a key driver of our evolution from systems expertise to solution ownership. You'll work across our core platforms—Jira, JSM, Confluence, Slack, Google Workspace, Zoom, and integration tools like Workato and n8n—to design and deliver experiences that genuinely improve how Canvanauts work together.

This isn't just about configuring tools. You'll take a holistic view of collaboration and communication workflows, identifying friction points and designing solutions that span multiple platforms. You'll partner strategically with teams across Canva to understand their needs, and you'll balance immediate operational demands with longer-term improvements that compound over time.

You'll bring strong technical depth in at least one of our core platforms, combined with the curiosity to learn others. You'll advocate for engineering excellence, reduce technical debt, and help lift the capability of the whole team through documentation, knowledge sharing, and mentorship.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We see AI as a powerful amplifier of creativity and technology at Canva.We’re evolving how we assess AI skills in our Technology hiring experience - you’ll tackle interactive, real-time challenges that reflect the kind of work we do. In some interviews, you may also be asked to solve a problem using an AI tool to show how you approach challenges with tech by your side. Your recruitment partner will walk you through what to expect.

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.