Senior Supervisor, Manufacturing Quality Control

Your Opportunity at ARC’TERYX:

ARC’One, our manufacturing facility, located in New Westminster, accounts for approximately 10% of our global production and employs over 600 people. Our proximity to the Design Center and the hands-on craftsmanship mindset make us an unique and exciting place to work. ARC’One is our laboratory. We experiment, we test, and we produce our new products all under the hustling and bustling production environment. This is where products physically come to life.

As the Manufacturing Quality Control Supervisor, you ensure Arc’teryx brand integrity through the development and maintenance of quality management systems including CAPA, inspection programs, product quality standards, and quality training programs across all product categories in Arc’teryx owned manufacturing location (ARC’One) while leading and developing a strong production quality team.

Meet Your Future Team:
The Manufacturing Quality Control team ensures that all product manufactured at ARC’One meets the quality standards and expectations of Arc’teryx. Our core duty is to ensure a positive customer experience and uphold the integrity of the brand.

If you were our Senior Supervisor, Manufacturing Quality Control here are some of the core activities you would be doing::
• You manage quality systems in raw materials/receiving, cutting and bundling, and production areas
• You lead and develop the Production inline and final QC team to ensure effective growth of the team
• You motivate and guide the quality team using effective communication, training, and team building skills
• You develop and implement Quality training programs to ensure Arc’teryx quality standards are efficiently upheld
• You oversee non-conformances and ensure completion of root cause analysis of quality issues through collaboration with Production, Engineering, and Quality teams to result in effective implementation of corrective and preventive actions
• You seek opportunities for improvement and drive standardization of quality and production
• You analyze KPIs to identify key areas of opportunity and celebration
• You utilize data to communicate prioritization to internal and external teams
• You support New Product Introduction and develop and implement robust changeover processes
• You collaborate with subject matter experts to create inspection plans for new and existing finished goods and raw materials
• You assess product quality challenges and collaborate with appropriate stakeholders to problem solve and define next steps
• You work closely with the Acceptable Quality Level (AQL) Finished Goods Inspection team to build training and alignment of standards across brand quality team

Here are some of the things you could be working on in the future::
• Developing internal and external Quality training programs
• Developing non-conformance escalation procedures
• Defining inspection plans and processes

Are you our next Senior Supervisor, Manufacturing Quality Control?:
• Required
• You have 5+ years’ experience in manufacturing and quality with experience in a leadership role
• You have 2+ years’ experience developing and/or executing quality management systems
• You are a motivated problem solver and have a thorough understanding of RCA and CAPA methods
• You are experienced in interpreting and analyzing data to communicate and drive decisions
• You have strong leadership and team building skills
• You have strong verbal and written communication skills
• You are detail oriented and ask the right questions
• You have ability to tactfully manage multiple interests and priorities
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right

• Assets
• You have knowledge of apparel production systems as well as quality management systems
• You have experience working with PowerBI, Smartsheets, and Microsoft Excel
• You have Lean Six Sigma Green Belt
• You have fluency in a second language
• You have knowledge of Arc’teryx products
• Your passion for your work is paralleled by your passion for getting outside and living it
• You have interest of involvement in activities that we make products for

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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