Senior Studio Lead

At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our start in a family garage in 1976, we have grown into a global luxury wallcovering brand trusted by the world’s top designers and architects. Today, our curated collections and dedication to exceptional service set the standard in the industry. That kind of reputation is built by passionate people who know how to sell not just a product, but a story.

We’re looking for a Senior Studio Lead to join our Charleston studio team. This role is ideal for someone who is passionate about design, thrives in a client‑facing environment, and takes pride in delivering an elevated, concierge‑level experience at every touchpoint.

As a Senior Studio Lead, you’ll be a true ambassador of the Phillip Jeffries brand, inspiring clients, building lasting relationships, and driving sales while ensuring our studio operates with excellence and intention.

What You Will Do

Client Experience & Studio Sales

Create unforgettable, “7‑star” experiences for every client who enters the studio

Lead curated product presentations tailored to individual client needs and project specifications

Serve as a trusted wallcovering resource, guiding designers through selection, sampling, and specification

Manage and grow a personal sales pipeline aligned to studio and individual sales goals

Build strong relationships with assigned accounts, encouraging repeat business and long‑term partnerships

Business Development & Client Growth

Introduce Phillip Jeffries to new clients with confidence, warmth, and product knowledge

Actively prospect and generate new leads through outreach, social media, and networking

Participate in local industry events to build visibility and deepen client connections

Support new clients through onboarding and their journey from first‑time buyer to loyal partner

Studio Operations & Brand Presentation

Ensure consistent studio coverage during business hours and maintain a welcoming environment

Oversee studio sampling, wing boards, vignettes, and display accuracy

Coordinate and host studio events, product launches, and growth initiatives

Partner cross‑functionally with CX, Marketing, Design, and Sales teams to support client needs

Maintain accurate CRM activity, follow‑ups, and reporting to support performance and transparency

This Role Is a Great Fit If You

Have experience in luxury design, high‑end retail, or a design‑driven sales environment

Bring a strong customer‑centric mindset and pride yourself on service excellence

Enjoy building relationships and becoming a trusted resource to your clients

Are organized, detail‑oriented, and comfortable managing multiple projects and priorities

Communicate clearly and collaborate well with both studio and cross‑functional teams

Are comfortable using CRM and Microsoft 365 tools (CRM experience a plus)

Have a background or formal education in sales, marketing, design, art, art history, or merchandising (preferred)

Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.

Compensation & Benefits

Our total rewards philosophy is designed to recognize contribution, support long‑term growth, and reward the impact our people make on the Phillip Jeffries experience.

Competitive base salary range of $50,000 - $75,000 annually, based on experience and qualifications

Quarterly and year‑end sales incentive opportunities, based on performance and business results

Total annual compensation is performance‑based and will vary depending on individual results, territory performance, and overall market conditions

Annual cost‑of‑living increase, supporting long‑term growth and stability

Retirement savings plan, with an automatic company contribution of approximately 10% of total annual compensation

Health & Well-Being

Medical Coverage – low cost to the employee ($40 per month)

Spouse/ Domestic Partner/ Civil Union Partner Coverage

Family Coverage

Health Reimbursement Account (HRA)

Prescription Plan

Dental and vision coverage

Access to ComPsych for confidential mental health support, counseling, and life resources

Flexible Spending Accounts for healthcare and dependent care (pre‑tax savings)

Workplace Perks & Culture:

16 Paid days off per calendar year

10 Paid holidays

Thoughtful onboarding plans that outline 30/60/90 goals and trainings.

Earn Paid time off for community service - Up to 3 days per year

Access to Working Advantage, providing exclusive discounts on travel, entertainment, shopping, and everyday purchases

Budget towards learning and development support (courses, certifications, conferences)

Employee Discount on PJ Wallcoverings

About Us:

Phillip Jeffries, the world’s leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 40 years.  With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barney’s New York stores as well as luxurious homes throughout the world. To learn more about Phillip Jeffries, please visit us at www.phillipjeffries.com.

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.