Senior Strategic Partner Manager, ISV & Ecosystem Connectivity

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Connectivity is the lifeblood of our platform. We are building the bridges that allow the world’s most important enterprise apps to talk to one another. As our Strategic Partner Product Manager , you are the architect of these relationships. You will act as the vital liaison between our engineering teams and the massive ecosystem of Independent Software Vendors (ISVs) that power the enterprise web. This is a high-impact role for a driven professional who understands that a world-class connector starts long before the first line of code is written. Why This Role Matters You sit at the intersection of Business Development, Legal, and Engineering Operations . Your work directly impacts the ever expanding portfolio of connectors on the MuleSoft Exchange . If a developer is blocked because of a sandbox issue, or a connector goes down because of a missed renewal, you are the strategic lead who anticipates those hurdles and removes them before they become crises. Key Responsibilities Ecosystem Growth: Identify ISV partners and help us establish strong partnerships. You have a seat at the table to help us decide which systems we build toward next, approaching partners who are ready and willing to grow with us. Strategic Liaison: Act as the primary face of the company to our partners. You will navigate their developer programs, work directly with their partner teams, and advocate for the specific technical needs of our engineering teams. Contract & Legal Navigation: Own the lifecycle of Developer Agreements. You’ll partner with Legal to ensure we are protected while moving fast. Technical Environment Ownership: Ensure our engineering teams have what they need. You’ll secure, manage, and maintain the sandbox environments and credentials that allow our engineers to build and test without friction. Operational Excellence: Manage the business "pulse" of our connectors—from tracking renewals and POs to ensuring our billing relationships remain in good standing so our services never skip a beat. Qualifications Experience: 10–14 years in Partner Operations, Business Development, or Partner Account Management. The "Navigator" Mindset: You aren't intimidated by a 40-page legal agreement or a complex procurement portal. You enjoy the "chess match" of navigating corporate processes to get an outcome. Communication: You are comfortable "picking up the phone" to build a bridge with a partner, but you’re equally skilled at distilling technical needs into a business case. Growth Mindset: You are hungry to succeed—ready to take deep ownership of a domain and grow into a leadership role within the ecosystem space. Context: Basic familiarity with APIs, the SDLC, or the Salesforce/MuleSoft ecosystem is a major plus. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.