Senior Strategic Account Executive - Retailers

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Senior Strategic Account Executive, you are a vital member of the Strategic Account Team, responsible for working and maintaining assigned named accounts. You are responsible for meeting allocated financial targets and collaborating closely with key stakeholders across the business.

Responsibilities

• Meet and or exceed agreed sales targets by securing multi-year software and services contracts in your designated client base.

• Create and nurture senior-level client relationships across all stakeholders within your designated client base.

• Build strong relationships with internal stakeholders and lead virtual teams.

• Coordinate and partner with global business units to generate profitable sales Build and maintain high levels of client satisfaction with existing and prospective clients.

• Develop and maintain a strategic sales plan.

• Follow and maintain the company’s chosen sales methodology.

• Provide accurate and timely sales forecasts.

Qualifications

Minimum Qualifications

• 8+ years business to business software sales experience

• 3+ years experience of new business selling to retailers and manufacturers or within the commerce space, who sell directly to consumers through multiple online channels

• Proven new business experience and desire to continue this focus

• Proven experience in selling high-value complex solutions to senior stakeholders

• Ability to demonstrate a consultative sales approach

• Able to operate independently with little to no supervision, motivated to prospect to further build a book of business, demonstrates perseverance in objection handling

• Proven ability to manage and motivate a virtual team in a sales campaign

• Ability to work from home and travel as required

• Proficient in general business IT tools (Google, Microsoft etc.)

Preferred Qualifications

• In-depth experience and understanding of the eCommerce market and related competition

• Master’s Degree

Travel Required

Up to 25%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.

• Connect with passionate professionals who will help support your goals.

• Participate in an inclusive, welcoming work atmosphere.

• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.

• Receive industry-competitive compensation and total rewards benefits.

Benefits

• Enhanced Private Medical Insurance and a Health Cash Back Plan

• Life insurance & disability benefits

• Pension plan with 4% Company match

• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day

• £45/month Remote work stipend for internet

• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program

• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career

• Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.