Senior Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management

Overview
The Economic & Business Intelligence (EBI) team is looking for a Senior Specialist, Product Management to support the strategy and operations team, focussing on commercialisation of its product portfolio globally.
This role sits at the intersection of strategy, operations, and commercial execution, ensuring that EBI products are effectively positioned, and adopted across markets. The ideal candidate is highly analytical, commercially minded, and thrives in a cross-functional environment, with a strong focus on driving revenue outcomes and operational excellence

Role
• Support the end-to-end commercialisation of EBI products, including go-to-market enablement, process optimization, and performance tracking
• Act as a key point of contact for Customer Success teams, supporting new product launches via network sales, renewals and ongoing commercial execution
• Drive initiatives to improve revenue capture and minimise leakage, ensuring alignment between product usage, billing, and contractual terms
• Partner with Product, Sales, Customer Success, and Finance teams to drive scalable commercial processes and governance frameworks
• Identify and execute opportunities to expand product adoption, including whitespace identification and cross-sell support
• Develop and maintain standardised reporting, tools, and processes to improve visibility into product performance and commercial metrics
• Support ongoing optimisation of commercial policies and processes in a fast-evolving product and market environment

All About You
• Experience in product commercialisation / go-to market, sales enablement or business operations in a data, analytics, or services environment
• Strong analytical mindset with the ability to translate data into actionable commercial insights
• Proven ability to work effectively in cross-functional, global teams with multiple stakeholders
• Experience supporting go-to market, or revenue maximisation is a strong advantage
• Excellent communication and stakeholder management skills, with the ability to influence partners across different functions
• Comfortable operating in a dynamic environment with evolving priorities and ambiguity
• Continually look at the market and competition to see what is happening
• Look for complementary products or services that can also help the customer

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.