Senior Specialist, Product Experience Design

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Experience Design

Overview
Mastercard Dynamic Yield is on the lookout for an experienced and visionary Product Designer, one who appreciates the delicate balance between quality functionality and the power of aesthetics.

This role is for someone with the “Why?” in their heart – a seeker questioning the rationale behind users’ expectations, the developers’ choices in design, and the best way to merge Dynamic Yield know-how with client expectations and satisfaction to ensure the best user experience.

Role
- Partner with Product Managers to ideate and design the best user experience combining business goals, BI, and user needs.
- Facilitate product visions and UX methodologies through research, wireframes, microcopy, and prototypes, present, promote and validate design solutions.
- Deliver end-to-end pixel-perfect smart visual designs and contribute collaboratively with other designers to the evolving design system and visual style guide.
- Work closely with R&D and QA to deliver specs and ensure that designs are understood and implemented correctly.

All about you
- 4+ years of experience creating wireframes, clickable prototypes, and design specs on complex B2B/B2C products
- Proven expertise in UX methodologies and applying user-centric design processes
- Experience using AI tools (such as generative AI for research, ideation, prototyping, or content) as part of the product design workflow.
Interest or experience in designing AI-powered, data-driven, or intelligent product experience
- Experience using qualitative and quantitative data to improve UX design
- Bachelor’s degree in Design, Human-Computer Interaction (HCI), or equivalent practical experience.
- Analytical approach with strong attention to detail.
- A team spirit with a passion for exchanging knowledge with other designers and developing areas of expertise. 
- Solid written and verbal English communication skills.
- High proficiency in Figma, and knowledge of HTML and CSS - an advantage.
- Include in your application a portfolio highlighting 3+ complex products that demonstrate your strong design skills.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.