Senior Specialist, Business Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Business Management

The role is an exciting new position that will play a central role in supporting the effective running of CNPF Europe working across core activities including business performance management, data analysis, executive‑level presentations and communication. Working within a small central team, this role will partner closely with the leadership team across CNPF Europe to bring structure, clarity and insight to complex topics, helping leaders make informed decisions and drive the business forward.

The ideal candidate will bring experience from consultancy and/or have a Services background. Being able to demonstrate a strong ability to understand business priorities, translate complex information into clear and compelling presentations and understand the importance of data driven decision making is key. You will be comfortable working across multiple initiatives, leveraging data and analytical thinking to identify trends, highlight risks and opportunities and support progress against strategic and growth objectives.

Role:
• Design, build, and maintain high‑quality business presentations for senior leadership forums, translating complex data and topics into clear, concise and compelling narratives.
• Develop and own recurring business reporting and performance packs, ensuring consistency, accuracy and clarity across central and regional views.
• Leverage data and analytical insights to identify trends, risks, and opportunities and provide actionable recommendations to senior stakeholders.
• Partner closely with functional and regional teams to understand business priorities, align inputs and ensure a coherent end‑to‑end view of performance and initiatives.
• Create and maintain a single source of truth for key metrics, definitions and assumptions, supporting transparency and effective governance.
• Support strategic planning activities, including annual planning, quarterly business reviews and ad hoc leadership deep dives.
• Track progress against strategic priorities and key initiatives, highlighting risks, dependencies and areas requiring leadership attention.
• Support ad hoc strategic, analytical and problem‑solving projects to accelerate CNPF Europe’s innovation and growth agenda.

All About You
• Self‑starter with a strong sense of ownership, able to operate effectively within a small central team.
• Highly organised, detail‑oriented and comfortable managing multiple priorities in a fast‑paced, evolving environment.
• Strong ability to understand business needs and communicate complex information clearly and effectively.
• Passion for using data and analytical thinking to inform better decisions, improve governance and drive business performance.
• Excellent analytical, problem‑solving, and critical‑thinking skills, with the ability to move fluently between detail and strategic perspective.
• Strong written and verbal communication skills, with high standards for executive‑level presentations and materials.
• Advanced skills in Excel and PowerPoint, experience with Salesforce or other enterprise reporting tools preferred.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.