Senior Solutions Sales Specialist

We are looking for a Senior Solution Sales Specialist to play a pivotal role in scaling Lightstone Retail’s commercial success.

This is a growth role, not an order-taking sales position. You will own the end-to-end sales process: identifying opportunities, shaping solutions, influencing senior decision-makers, and closing meaningful, high-value deals. Your role will also involve nurturing existing client relationships and maximizing revenue opportunities.

You will work closely with product, analytics, and leadership teams to translate market needs into compelling data-led solutions.

This role also offers significant earning opportunity with a commission plus base salary structure as well as offers attractive career growth opportunities for the right individual as the company grows.

Key Responsibilities

Driving New Business and Retaining Clients:

• Own and exceed individual revenue, margin, and cost targets in line with business objectives
• Proactively identify, prospect, and convert new clients within the retail and consumer ecosystem
• Develop trusted, long-term relationships with existing clients, expanding accounts through insight-led solution selling
• Build and actively manage a robust sales pipeline, converting opportunities through disciplined funnel management
• Develop and execute strategic account plans to maximise lifetime client value

Delivering Exceptional Client Service:

• Conducting engaging product demonstrations and introductions for prospective clients.
• Upholding a high standard of customer service, taking ownership and representation of the client's experience.
• Providing ongoing support for client-specific solutions, ensuring their success and satisfaction.
• Actively participating in relevant training sessions and seminars to enhance your expertise within the service areas.
• Representing Lightstone at client functions, fostering strong relationships and networking opportunities.

Becoming an expert on Data Solutions and Process Execution:

• Becoming an expert in our wide range of products and services, enabling you to create compelling proposals that resonate with clients.
• Tailoring our solutions to address client priorities and specific needs, leveraging your deep understanding of our capabilities.
• Utilizing templates to efficiently handle contract negotiations.
• Completing sales administration tasks and supporting other duties as assigned by the organization.

Requirements:
Qualifications & Experience

• Appropriate tertiary education – degree-educated
• Valid drivers’ licence and own reliable transport
• 5+ years sales experience with a strong ability to determine what customers need.
• Demonstrated track record on cultivating and developing leads and closing sales
• Demonstrable experience in problem-solving and solutions selling is critical – simple and complex ways of solving a new problem.
• You should also have experience and high level of maturity in dealing with people at different seniority levels.

Technical Skills

• Full competence in Microsoft Office suite
• Effective use of CRM
• Basic knowledge of data analytics concepts is beneficial
• Basic knowledge of location analytics concepts is beneficial
• Experience in the retail industry

Non-technical Skills & Competencies

To thrive in this role, you will demonstrate:

• Commercial Ownership: Ability to translate targets into actionable pipelines and consistently deliver results
• Strategic Thinking: Contribution to sales forecasting, budgeting, and go-to-market planning
• Excellent Communication: Clear, confident, and persuasive communication with clients and internal teams
• Problem-Solving Mindset: Curiosity and creativity in solving new and complex client challenges
• Senior-Level Negotiation Skills: Confidence navigating high-value, multi-stakeholder negotiations
• Results Orientation: Strong drive to outperform targets in a high-accountability environment
• Time Management: Effective prioritisation across competing opportunities
• Positive Energy: Resilience, optimism, and professionalism in fast-paced environments
• Passion for Sales: Genuine enjoyment of solution selling and commercial problem-solving
• Autonomy and Collaboration: Comfort working independently while contributing to team success
• Adaptability: Ability to work remotely while spending meaningful time in the field with clients
• Attention to Detail and Creativity: Precision in execution combined with innovative thinking
• Industry Network: Existing relationships within retail or related sectors are advantageous

Benefits:
What we offer

• Competitive base salary
• Performance-driven commission structure with attractive upside for high performers
• Meaningful career progression as the business scales
• Flexible working environment and a strong workplace culture
• Opportunity to play a defining role in a fast-growing data-tech business
• Provident Fund, Life and Disability Insurance
• Professional Development/Study Assistance
• Training and Progression: There is a strong emphasis on skill development, career progression, and "care and growth"
• Flexibility/Hybrid working arrangement
• Office Perks: In-office benefits have included "wellness days" and monthly "Braai day" celebrations
• Leave: 25-days annual leave entitlement
• 2-month paid sabbatical every 5 years of continued service
• Employee Wellness Programme

About the Company

Lightstone Retail is high-growth data-tech business that designs and builds data-driven solutions for the Retail and Consumer facing Industry. We combine geo-spatial data and consumer insights, advanced analytics and deep market insights to help our clients make better location, strategy and marketing decisions.

Our primary clients are in retail, media, telecommunications and commercial property.

We are the youngest company in the well-known Lightstone stable with a defined track record and ambitious growth prospects to propel the group forward with a 3x growth plan over the next 4 years. Lightstone is a well-known brand in building data solutions that solve industry needs across the property and Automotive industries, with Retail as a key growth driver for the future.

We set high standards and hire exceptional people and provide them with the environment where they can excel. Our non-corporate culture encourages flexibility, collaboration and innovation.

Join us today and become part of a forward-thinking organization where you'll have the autonomy to drive success and make a real difference for clients. We offer competitive compensation, attractive commission structures, ongoing training and development opportunities, a healthy leave and employee value proposition, and a vibrant, collaborative work environment.