Senior Solutions Consultant

Our Business

Engineered Intelligence (EII) is a utility infrastructure technology company headquartered in Calgary with offices in Toronto, and additional locations opening in the US. Our software is used by many of North America’s most reliable electric utilities to manage their physical grid assets and optimize intervention and investment decision-making. We do this by digitally modelling the entire electrical network to see how it reacts under various scenario simulations. We leverage robust statistics, reliability engineering principles, and machine learning to provide defensible recommendations for our customers’ short- and long-term asset performance management, capital spend, and planning strategies. 

One of our core differentiators is the technical experience and support our clients receive. In addition to our software solution, we provide subject matter expertise, engineering services, consultation, and many other support activities to ensure our clients are successful. We speak our customers’ language; our team is full of former electrical utility industry professionals who are uniquely suited to address the specific challenges associated with managing electrical infrastructure within a heavily regulated environment. In fact, Engineered Intelligence was created by engineers working on the deliverables supported by our platform at some of North America’s largest and most recognized electrical utilities. 

Our core values include: 

Teamwork - Teamwork is about investing in our people. Employee engagement, training & development, and providing various opportunities for growth. Great people do great things together. We support each other, share knowledge, and collaborate to solve complex challenges that no one can tackle alone. 

‍Customer Commitment - To reach the level of success we aspire to, we need to place our customers at the center of every decision. What challenges are they or the industry facing? How can we continue to solve these pain points? How can we innovate to prevent future challenges before they appear? Customer commitment is going beyond sales; it’s making a promise and then over-delivering so that our customers become our external sales team.

Innovation - Innovation covers more than creating new products/services. Innovation also means adopting an innovative mindset for how we approach the day-to-day. This includes assessing how we think, work, or communicate and identifying opportunities to improve. We rethink the status quo from the ground up. By embracing diverse perspectives and challenging assumptions, we create solutions that move the industry forward and redefine what’s possible in utility planning. We are willing to break the status quo and create new ways of doing things to drive the team forward.

Ownership - We take initiative, follow through, and hold ourselves accountable. From the smallest detail to the biggest decision, we own the outcome.

Who we are: 

We are a lean, well-established, mid-size company experiencing sustained, fast and intentional growth. Our team of professionals is fully remote, spanning across Canada, the United States and Europe with optional in-person office spaces in Calgary and Toronto for collaborative work and hosting clients. 

Position Summary

The Senior Solutions Consultant is a senior, client-facing delivery and solution design role responsible for leading the technical implementation, configuration, and ongoing evolution of ENGIN™ within complex utility environments. This role is accountable for translating client asset management, planning, and analytics needs into practical, scalable ENGIN solutions, ensuring implementations are technically sound, adopted by users, and aligned with client business objectives. The Senior Solutions Consultant is a hands-on practitioner and technical leader within the Client Delivery organization. The Senior Solutions Consultant is the primary technical authority and delivery lead for assigned implementations and expansions. This is a full-time position reporting to the Head of Delivery.

Role/Responsibilities:

Solution Design & Technical Leadership

Serve as the technical lead for ENGIN implementations, expansions, and complex configuration initiatives.

Translate client asset, reliability, cost, and planning challenges into ENGIN data models, workflows, and analytics configurations.

Design scalable solutions that balance client-specific needs with product standards and long-term maintainability.

Act as a trusted technical advisor to clients on asset analytics, planning methodologies, and ENGIN best practices.

Implementation Delivery & Execution

Lead day-to-day delivery activities for assigned client projects, including:

Requirements discovery and validation

Data ingestion, transformation, and validation

Configuration of ENGIN modules and workflows

User training and enablement

Partner with client technical teams (asset management, engineering, IT, data) to ensure successful deployment in real operational environments.

Ensure implementations meet agreed scope, timelines, and quality standards.

Client Collaboration & Enablement

Work directly with client practitioners, analysts, and subject-matter experts to:

Understand how assets are actually managed and decisions are made

Identify gaps between current workflows and desired future-state analytics

Deliver training sessions, workshops, and working sessions that enable clients to confidently use ENGIN.

Support the Client Success Manager by providing deep technical context during client discussions, escalations, and roadmap conversations.

Cross-Functional Delivery Coordination

Collaborate closely with:

Product Management to shape requirements, validate use cases, and inform prioritization

Engineering to clarify implementation needs, edge cases, and production considerations

DevOps / Infrastructure / Security teams to support releases and client environments

Product Feedback & Continuous Improvement

Identify recurring implementation patterns, friction points, and enhancement opportunities across clients.

Provide clear, structured feedback to product and engineering teams grounded in real client usage.

Contribute to the development of reusable assets, implementation methodologies, and delivery standards.

Pre-Sales & Growth Support

Support pre-sales and expansion activities by:

Assisting with technical discovery and solution scoping

Estimating implementation effort and delivery approach

Demonstrating ENGIN capabilities as a technical subject matter expert

Participate in conferences, industry events, and client demonstrations as required.

While this is a remote position, Solutions Consultants are expected to travel globally for on-site client meetings, workshops, conferences, and internal corporate events. The successful candidate can expect approximately 20–30% travel annually, which may not be evenly distributed.

This position is open to candidates located in Canada or the United States, however you must be located within one hour of a major international airport.

The ideal candidate will have:

Bachelor’s degree in Engineering, Applied Science, Data Analytics, Operations Research, or a related discipline (or equivalent experience).

5+ years of experience working with electric or gas utilities, infrastructure analytics, or enterprise asset management environments.

Hands-on experience with asset data (health, reliability, risk, cost, performance).

Experience implementing or working with enterprise platforms such as EAM, GIS, analytics, or planning tools.

Strong analytical skills with comfort working in large, complex data sets.

Ability to translate ambiguous client problems into structured, implementable solutions.

Excellent written and verbal communication skills.

Comfortable working independently in a remote, fast-moving environment.

High ownership mindset with a bias toward action and delivery.

Experience working within Agile or hybrid delivery models.

While deep coding expertise is not required, familiarity with modern data and cloud environments is valuable.

What we offer:

Fully remote work.

Flexible work hours (Core working hours 10:00AM to 3:00PM in your local time zone).

Autonomy with a wide range of responsibilities, opportunities for advancement, and cross-disciplinary exposure.

Competitive base salary plus performance incentives.

Stock options so you can realize the value created with your work in the organization.

Paid time off and Benefits.

Health spending account.