Senior Solution Architect, Enterprise

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

We’re looking for an experienced Senior Solution Architect to join our dedicated Professional Services team. You will sit at the heart of our mission – empowering businesses to unlock transformative insights from their data. Fivetran’s goal is to make access to data as simple and reliable as electricity.

This role demands the capacity, capability, and drive to successfully deliver projects and solutions throughout the customer journey. This includes securing technical wins in collaboration with sales engineering, creating seamless customer onboarding experiences, providing customer care, maintaining ongoing engagement, fostering consumption growth, and ensuring net revenue retention.

The Senior Solution Architect will act as an internal advocate for customers and bring the voice of the customer into the rest of the organisation. You will share perspectives that lead to an increase in meaningful outcomes and business value for our customers.

Using your experience with Data Replication/Integration, ELT, cloud data warehousing, and dbt transformation and analytics, you will skilfully guide prospects and partners to faster, more reliable, and secure data integration solutions. You will be directly and enthusiastically supported by a world-class Professional Services team and a great product that “just works.”

This is a full-time, remote position based out of Australia. Candidates must be fluent in English.

Technologies You’ll Use

• Fivetran

• dbt

• AWS, GCP, or Azure environments and services

• REST APIs and modern data integration platforms.

• On-premises and cloud databases (Oracle, MS SQL Server, Snowflake, Databricks, Redshift, BigQuery, etc.)

• SQL, Python, Infrastructure as Code (Terraform, CloudFormation, etc.)

• Containerisation and orchestration (Docker, Kubernetes)

What You’ll Do​

• Advise customers: Provide guidance on data & system architecture, and support the implementation of Fivetran connectors following best practices.

• Create automation solutions: Develop scripts and automations using Fivetran’s CLI or APIs.

• Provide technical support: Offer deep technical knowledge and understanding of Fivetran products and the data landscape to assist customers or internal teams.

• Act as a liaison: Serve as the technical bridge between customers and Fivetran’s product, engineering, and support teams.

• Build relationships: Foster strong connections with all stakeholders, both internal and external, across business and technical roles.

• Collaborate for improvement: Work closely with pre-sales, support, product, and engineering teams to continuously enhance the customer journey.

• Deliver high-quality data: Provide best-in-class schemas and clean data designed to be intuitively useful for analysts.

• Engage proactively: Actively participate in product and engineering roadmap discussions, gathering and sharing customer/prospect feedback.

• Contribute to documentation: Assist in creating and maintaining documentation for Fivetran products, the internal knowledge base, and training resources.

• Excel in technical challenges: Thrive in complex technical discussions and troubleshooting scenarios, delivering effective solutions.

Skills We’re Looking For

• Core Database Expertise: 3-5+ years of hands-on experience with Oracle, Microsoft SQL Server, SAP, PostgreSQL, MariaDB/MySQL, and MongoDB or similar enterprise database systems, including end-user support and systems integration.

• Networking and Data Integration Mastery: Proven proficiency in networking approaches, including Private Links, SSH tunnels, and VPNs, as well as data replication/integration tools, particularly Change Data Capture (CDC) solutions.

• SQL Fluency, Scripting & API Familiarity: Knowledge of Python/JavaScript and experience interacting with REST APIs for data extraction, automation, and integration.

• dbt: Proficiency with dbt transformations—the process of cleaning, testing, and preparing raw data in a data warehouse into reliable, actionable data products using SQL select statements.

• Cloud Platform Proficiency: Working knowledge of at least one major cloud provider (AWS, GCP, Azure) and their associated data services.

• Data Warehousing & Data Lake Expertise: Expertise with modern cloud data warehousing (Snowflake, Redshift, BigQuery), event streaming (Kafka), and data lake storage (HDFS, S3, ADLS).

• Team Player, Effective Communication: Skill in translating complex technical concepts for business stakeholders, influencing technical decisions, and effectively collaborating with customers and cross-functional internal stakeholders while maintaining self-awareness.

• Problem-Solving Acumen: Strong analytical and problem-solving skills to address data integration complexities.

Bonus Skills​

• Continuous Learning: Eagerness to learn new technologies quickly and share knowledge with others.

• Working Experience or understanding of Kafka Messaging.

• Data-Driven Mindset: Passion for data and analytics, with a focus on leveraging technology to solve business challenges.

• SAP Ecosystem Knowledge (Advantageous): Experience with SAP ECC, SAP HANA, or S/4HANA is a plus.

• Enablement: Ability to prepare and deliver product-related enablement sessions to customers and partners.

#LI-REMOTE

#LI-LA1

Perks and Benefits

• 100% employer-paid medical insurance*

• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off

• RSU stock grants*

• Professional development and training opportunities

• Company virtual happy hours, free food, and fun team-building activities

• Monthly cell phone stipend

• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.