Senior Software Test Engineer I

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

Job Description

We’re on a mission to deliver flawless products, and we need a Senior Test Engineer who shares our passion for quality! If you love digging deep to uncover issues before they reach customers, thrive on building smart automation, and believe that quality is everyone’s responsibility, this role is for you. You’ll play a critical part in shaping exceptional user experiences by leveraging cutting-edge tools, modern frameworks, and AI-driven testing practices - all while collaborating with talented teams to raise the bar for quality across the organization.

Mandatory Skills: Python Automation testing API, Karate framework

Skills & Experience

• Communication & Collaboration – Strong communication skills with the ability to clearly articulate testing strategies and collaborate effectively with developers, product managers, and stakeholders.

• Manual & Exploratory Testing – Ability to design and execute manual test cases for complex scenarios, edge cases, and usability validation where automation is not feasible.

• Test Automation Frameworks – Hands-on experience designing and maintaining automated test suites using Cypress, Selenium, and other modern frameworks.

• Programming Skills – Proficiency in Python and JavaScript for building robust automation scripts and utilities.

• API Testing & Integration – Skilled in testing RESTful APIs using tools like Postman and Karate; experience validating IAM/AuthZ and different authorization systems.

• Test Design and Implementation (Risk-Based Testing & Quality Strategy) – Ability to apply sound judgment to determine test scope, depth, and prioritization without compromising quality.

• CI/CD & DevOps Integration – Experience integrating automated tests into CI/CD pipelines (GitLab, Jenkins etc.) for continuous quality assurance.

• Compliance & Security Awareness – Understanding of PCI DSS and other compliance standards relevant to payment systems.

• Version Control – Proficient in Git and collaborative workflows for managing test code and automation assets.

Key Responsibilities

• Design, develop, and maintain robust UI and API automation test suites for IAM, AuthZ, and STS components.

• Build scalable and maintainable automation frameworks, preferably using Karate for API and service-level automation.

• Collaborate with engineering teams to define test strategy, test plans, and test coverage for new and existing features.

• Validate end‑to‑end flows such as authentication, token generation, session management, OAuth/OIDC flows, roles & permissions, MFA, SSO, etc.

• Participate in architecture/design discussions to provide quality and testability insights early in the lifecycle.

• Ensure timely execution of regression suites and continuous integration pipelines.

• Perform root-cause analysis on test failures and work with developers to resolve issues.

• Implement test data strategies, mocks, and stubs as needed to support automation.

• Contribute to quality metrics, dashboards, and continuous process improvements.

• (Good to have) Support and execute performance and load testing for key IAM workflows.

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience

• 4 to 6 Years of experience

Notice Period: Max 2 months or serving Notice Period candidates will be preferred.

Work Location: Pune (Candidates willing to relocate to Pune will be considered for this role)

Working Conditions:

• Hybrid - Mandatory thrice a week from Hinjewadi office.

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.