Senior Software Engineer, Product AI (Remote)

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

Our Order Recommendations team is focused on enabling customers to quickly, seamlessly, and confidently place their ideal order for any event. You’ll be joining a highly cross functional team of full-stack engineers working alongside product, design, research, and analytics to pioneer the use of LLMs and machine learning to help customers find food and curate crowd-pleasing orders. Your work will center on building tools that meet the customer where they are and which can do anything from automatically generating a perfect order to offering helpful suggestions on complementary items to providing guidance on order composition.

What You'll Do:

• Build products utilizing Python, FastAPI, GraphQL, and Typescript.

• Work directly with Autonomous Agents, LLMs and ML models to drive innovation, staying current on the latest techniques in prompting, agents, and LLM evaluation.

• Partner cross-functionally with product managers, designers, stakeholders, and other engineering teams to ensure that we build the right things the right way.

• Plan and organize projects, decompose problems, design technical solutions, and work with other talented engineers to implement, test, and evaluate your team’s work.

• Embrace scale and speed throughout the development lifecycle.

• Have fun building meaningful software with awesome people.

What You Have:

• 5+ years of professional experience, preferably in full stack engineering roles.

• Proficiency in Python and comfort with additional languages such as Javascript/Typescript.

• Experience with frameworks like FastAPI and working knowledge of SQL (e.g., Postgres).

• Relevant experience with Large Language Models (LLMs), including 1+ years working on AI-powered systems or products and hands-on experience deploying Generative AI technologies (Agents, RAG, vector databases, etc.) to production.

• A friendly, flexible, and pragmatic disposition.

• Strong communication and collaboration skills, with the ability to work both autonomously and in a highly cross-functional team environment.

• A growth mindset characterized by an appetite for learning, experimentation, and relentless curiosity that you leverage for continuous product and personal improvement.

The national cash compensation range for this role is $141,000 - $174,000 per year.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.

For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

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