Senior Software Engineer - Frontend

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

 

There’s another option. Freshworks. With a fresh vision for how the world works.

 

Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. FireHydrant, a Freshworks company, extends this mission to modern engineering teams, helping them manage incidents, reduce downtime, and operate with confidence across organizations with cloud infrastructure, developer tooling, fintech, gaming, and e-commerce.

 

Fresh vision. Real impact. Come build it with us.

At Freshworks, we believe exceptional user experiences begin with exceptional engineering. As a Senior Frontend Engineer, you’ll drive the development of fast, accessible, and elegant interfaces across our suite of global products. You’ll translate complex business flows into delightful interactions, and champion performance and usability at every step.

If you think in components, sweat over rendering speed, and love writing code that feels smooth—you’re in the right place.

Responsibilities

• Build modular, high-performance UI components using JavaScript frameworks.
• Collaborate with design, product, and backend teams to deliver features that just work.
• Translate business and UX requirements into scalable frontend architecture.
• Lead accessibility, rendering, and UI performance optimization across browsers/devices.
• Review code, guide prototyping efforts, and implement frontend best practices.
• Apply deep understanding of HTML, CSS, JavaScript, and browser internals.
• Drive cross-browser compatibility, responsiveness, and seamless interaction.
• Set high standards for design consistency and code quality.

Requirements

• 3 to 5 years of frontend development experience in product teams.
• Core Frontend Proficiency: Expertise in HTML, CSS, and JavaScript fundamentals, including UI prototyping, advanced CSS properties, and core JS concepts like closures.
• Modern Frameworks & Ecosystem: Strong grasp of JavaScript framework concepts (e.g., component architecture, state management).
• Frontend Quality & Performance: Ability to implement UI optimizations, ensure web accessibility, performance tuning, rendering strategies and address frontend security concerns.
• Problem-Solving & Optimization: Proven skill in solving and optimizing medium-level coding problems, with a strong understanding of time and space complexity.
• Proficiency in writing and reviewing semantic, maintainable, and testable frontend code.
• Software Design: Proficiency in Object-Oriented Programming (OOP) for building extensible, clean, and well-structured frontend code. Worked on frontend architecture and performance in apps with large user bases.
• End-to-End Component Ownership: Experience in designing, implementing, and delivering full-stack components, including backend integration and API interaction.
• Advanced Web Concepts: Familiarity with advanced web development topics (e.g., browser APIs, build tools).
• Experience debugging complex UI issues and managing cross-browser support.

• Degree in Computer Science, Engineering, or a related field.
• Passionate about design systems, UX patterns, and microinteractions.
• Solid grasp of data structures and basic algorithms in frontend context.
• Experience with tools like Chrome DevTools, Lighthouse, Jest, Storybook.
• You take pride in clean interfaces, intuitive flows, and pixel-perfect execution

Please note: This is a hybrid role that will be based in San Mateo, CA or Bellevue, WA and requires an in-office presence three days per week (Tuesday - Thursday).

The annual base salary range for this position is $127,500 - $157,500. 

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.