Senior Software Engineer (Backend - EMR/EHR Integrations)

Who are we

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

Working in our Integrations Engineering team, you’ll play a key role in connecting Heidi to healthcare systems. You’ll design and implement integrations with EMRs/EHRs and healthcare APIs, ensuring our technology fits seamlessly into clinical workflows. This is a chance to make a direct impact on how clinicians use AI at the point of care.

What you’ll do

• Build and maintain integrations between Heidi and healthcare systems, following interoperability standards like HL7, FHIR, SMART on FHIR.

• Collaborate with our AI/ML team to bring medical speech transcription and note generation into clinical workflows.

• Work with APIs and distributed systems that power Heidi’s core features, ensuring performance, security, and scalability.

• Improve the reliability and accuracy of medical documentation pipelines.

• Champion best practices for building robust, maintainable systems in healthcare contexts.

What we’ll look for

• 5+ years of professional software engineering experience.

• Prior experience integrating with healthcare systems (Cliniko, Halaxy, MediRecords, Epic, Cerner, athenahealth, Meditech, etc.).

• Familiarity with healthcare interoperability standards (FHIR, HL7, SMART on FHIR, etc.).

• Proficiency in a prominent programming language such as Python, C++, Rust, C#, Java, Javascript, Typescript etc., with experience building APIs and backend services (preferably with FastAPI).

• Experience working with datastores such as MongoDB and Redis

• Experience with integration design, including RESTful APIs, authentication/authorization (OAuth2, OpenID Connect), and event-driven systems.

Bonus points

• Previous experience in digital health startups or companies building EHR/EMR solutions.

• Knowledge of medical terminology or curiosity about speech-to-text systems.

• Full-stack experience with backend services (Python, FastAPI) and frontend frameworks (React.js) is a plus.

• Passion for improving healthcare and clinician experience.

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you’ll flourish working with us 🚀?

• Flexible work with 3 days a week in the office.

• Additional paid day off for your birthday and wellness days

• Special corporate rates at Anytime Fitness for Melbourne, Sydney tbc

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you.

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.