Senior Software Developer - AI Services

Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.

As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

About the Role

Join us at the forefront of travel innovation as the lead developer behind Chorus AI, our agentic AI platform redefining how travel advisors research, quote, and book trips. You will architect and build a multi-agent system powered by proprietary travel data, integrating with complex datasets and real-time APIs. While driving end-to-end technical implementation, you’ll collaborate closely with architects, infrastructure, product, and UX teams to deliver a seamless natural language interface that transforms the advisor experience.

Key Responsibilities

Technical Development

• Design and implement scalable agentic AI systems using modern orchestration frameworks

• Build data pipelines across Azure Lakehouse, MongoDB, SQL Server, and API integrations

• Develop multi-agent workflows to coordinate complex tasks

• Ensure system performance, reliability, and data integrity

Collaboration & Integration

• Partner with architects on system design and platform integration

• Work with infrastructure teams on deployment, monitoring, and optimization

• Collaborate with Product to define requirements and prioritization

• Partner with UX on conversational interfaces and user flows

• Coordinate with development teams across the organization and learn TripArc platforms (TMT, ADX)

Leadership & Best Practices

• Mentor junior developers on AI/ML design patterns and best practices

• Document technical decisions and produce implementation guides

• Participate in Agile ceremonies and contribute to team velocity

Required Qualifications

Experience

• 5+ years in full-stack development delivering scalable applications

• 1–2 years building AI-powered applications (LLMs, RAG, orchestration frameworks)

• Demonstrated success in cross-functional collaboration

AI/ML Expertise

• Hands-on experience with Semantic Kernel, LangChain, LangGraph, or AutoGen

• Knowledge of RAG architecture and multi-agent systems

• Familiarity with vector databases (Azure AI Search, Pinecone, MongoDB Vector Search)

• Experience integrating LLM APIs (GPT-4, Claude, etc.)

• Understanding of Model Context Protocol (MCP)

Technical Skills

• Advanced proficiency in .NET Core, C#, and API development

• Strong Angular (v18+) expertise

• Experience with Azure Lakehouse, MongoDB, SQL Server

• Azure OpenAI, Azure AI Search, Azure Functions/Container Apps, Service Bus

• Microservices, Docker, Kubernetes, async programming

Communication

• Ability to explain complex concepts to technical and non-technical audiences

• Strong stakeholder alignment and consensus-building skills

• Excellent time management and prioritization

Technology Stack

Core: .NET Core, C#, Angular, SQL Server, MongoDB
AI: Azure OpenAI, Semantic Kernel, Azure AI Search
Data: Azure Lakehouse, MongoDB Vector Search, Entity Framework
Infrastructure: Kubernetes, Docker, Redis, Azure Service Bus
Tools: Visual Studio 2022, VS Code, Rider, Azure DevOps

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.