Senior SME – Banking Domain

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Position: Senior SME – Banking Domain
Company: New Era Technology
Location: Mumbai / Bangalore / Hyderabad (Hybrid)
Employment Type: Permanent | Full-Time
Experience: 12 – 18 Years

About Us

New Era Technology is a global IT solutions and managed services provider with over 4,500+ professionals across 80+ locations worldwide. We deliver transformative technology solutions that help organizations innovate, collaborate, and grow. Our culture fosters teamwork, integrity, and continuous learning, making us a preferred partner and employer of choice.

Role Summary

We are seeking a dynamic full-time Banking and Lending Subject Matter Expert (SME) with proven expertise in business consulting, retail and commercial lending, and delivery transformation.
The ideal candidate will combine deep domain knowledge with strong technology acumen to lead strategic programs, drive digital transformation, and deliver measurable business outcomes across the banking and financial services portfolio.

Key Responsibilities

• Lead large-scale banking transformation programs involving multiple stakeholders and complex delivery landscapes.

• Partner with business and technology teams to define and implement strategic roadmaps for modernization, automation, and digital enablement.

• Manage end-to-end delivery — from functional design and analysis to implementation, stabilization, and continuous improvement.

• Drive competency management, capability uplift, and domain alignment across functional and technical teams.

• Provide functional and architectural leadership in Retail Banking, Core Banking, and Digital Channels.

• Oversee application lifecycle management, ensuring quality, compliance, and business continuity.

• Serve as a trusted advisor to clients on business consulting, process optimization, and transformation governance.

Required Skills & Expertise

• Strong understanding of Retail Banking operations, Lending (Commercial & Retail), Core Banking processes, and FinTech ecosystems.

• Proven expertise in Program & Project Management, including Agile / Hybrid methodologies.

• Hands-on experience in Functional Design, Application Lifecycle Management (ALM), and Solution Delivery Frameworks.

• Demonstrated success in competency building, delivery transformation, and strategic execution.

• Excellent communication, stakeholder management, and leadership skills.

• Ability to translate business objectives into actionable technology solutions with clear outcomes.

Experience & Qualification

• 12–18 years of experience in Banking / Lending / Financial Services, with at least 5+ years in a leadership or transformation role.

• Prior experience in both Banking Operations and IT / Consulting environments preferred.

• Relevant certifications such as PMP, Agile, PRINCE2, or ITIL will be an added advantage.

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