Senior Site Reliability Engineer

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.

Our Mission
Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.

Why Are We Hiring
Being a professional is hard. Not only do you need to be an expert in your field but you then need to worry about how you communicate, manage your time, store and share information, keep your data secure, make your tooling reliable, and a million other details. Filevine dreams of a day when all of these details are taken care of so that professionals can get back to focusing on what they love.

We are building our team because we recognize that to make good on that dream we need the help of amazingly talented people like you.

About the Team and Job
To achieve the dream of allowing professionals to focus on what they love Filevine products need key features. They need to be reliable, scalable, performant, cost effective, secure and they need to have a way to recover in the event of a disaster.

The Reliability team is responsible for thinking through these problems and engineering solutions to them. We hire excellent engineers who apply software engineering to these problems to create autonomous systems that take care of these details for us. We use the principle of continuous improvement to make each iteration of these autonomous systems better than the last.

The state of our autonomous systems are nascent with the foundational pieces either recently having been completed or currently under development.

As a Site Reliability Engineer you will be embedded with a cross functional team who has key responsibilities for certain portions of our systems. Over the course of the first year you will gain the valuable context needed to be truly effective and move at speed in the Filevine environment. During your successive years you will be given specific mission critical objectives that help build out and improve our autonomous systems and simultaneously build out your personal brand as an exceptional engineer who has built and maintained amazing systems that can grow to internet scale.

Responsibilities:
• Provide strong leadership, mentoring, and sound judgment as the Reliability Engineering lead on your team.
• Design and maintain autonomous systems for building, deploying, testing, and operating all Filevine products.
• Act as the authoritative voice of reliability across the full software development lifecycle (SDLC).
• Monitor, aggregate, dashboard, and alert on software/infrastructure events to ensure visibility and fast response.
• Continuously enhance CI/CD pipelines, automation scripts, playbooks, and tools to streamline processes and reduce resolution time.
• Proactively identify and resolve gaps in system availability, performance, and security while defending overall security posture.
• Document processes, architecture, procedures, and best practices; research, adopt, or build reliable tools to boost engineer productivity.
• Collaborate within your team (or independently), mentor junior engineers, participate in 24/7 on-call rotation for production support and emergency response, and communicate clearly with technical and management stakeholders.

Qualifications:
• 8+ years of hands-on technical experience in software engineering, infrastructure, or operations roles, including a minimum of 4 years dedicated to Site Reliability Engineering (SRE).
• Demonstrated curiosity, self-motivation, continuous learning mindset, passion for improvement, and proactive enthusiasm to enhance systems and processes daily without needing direction.
• Strong proficiency in Python, Bash, PowerShell, and other common SRE tooling and scripting technologies.
• Expert-level experience designing, building, and maintaining autonomous systems that handle software build, deployment, testing, monitoring, and operations with minimal human intervention.
• Proficient hands-on experience with Google Cloud Platform (GCP) (e.g., Compute Engine, Kubernetes Engine/GKE, Cloud Monitoring, Cloud Logging, Pub/Sub, Cloud Functions, IAM) and preferred experience with AWS (e.g., EC2, EKS, CloudWatch, Lambda, S3, IAM).
• Proficiency in all core skills expected of an SRE II, including monitoring/alerting, incident response, capacity planning, performance optimization, CI/CD pipeline enhancement, and reliability engineering best practices.
• Bachelor’s degree in Computer Science, Information Systems, or a related field; equivalent certifications (e.g., Google Cloud Professional certifications, AWS certifications); or substantial comparable direct work experience.
• Proven track record of independently driving reliability improvements, reducing toil through automation, and contributing to high-availability, scalable production systems in a fast-paced environment.

Nice-to-Have:
• M.S. in computer science, information systems, a related field; comparable certifications; or equivalent direct work experience
• Experience developing, deploying, and maintaining internet scale applications
• Experience incorporating Artificial Intelligence or Machine Learning into internet scale applications

Company Perks:
• Competitive compensation and benefits package
• Opportunity to learn from a dedicated leadership team
• Dynamic, rapidly growing company, focused on helping organizations thrive
• 100% remote work environment for engineers
• Hackathons for innovation

Compensation Information: $130,000 - $180,000

The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.

Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Centrally located open office building in Sugar House (onsite employees)
- Top-of-the-line company swag

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Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.