Senior Site Reliability Engineer

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours.

Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.

As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK.

Additional Responsibilities:
Сo-own critical production service designs to ensure high reliability is achievable and measurable
Drive reliability and observability improvements in the services within the engineering verticals
Using monitoring and telemetry data, help teams make informed decisions on where reliability challenges may exist and help design and build solutions to improve them
Build and improve internal tools and automation software to make maintaining production services easier and safer
Lead reliability-focused practices such as Failure Analysis, Load and Capacity Planning, Service Reviews, Architecture Designs, Incident Postmortems, and others
Developing Infrastructure as a Code.
You will build SRE dashboards from SLIs to measure SLO adherence
Define (from design to implementation details) necessary auto-healing and fault-tolerant systems
Point of contact for production application issues, working closely with engineering leadership

Requirements:
3 - 6 Years Experience
Proven experience in diagnosing and resolving indexing issues in relational databases (e.g., PostgreSQL, MySQL, SQL Server, Oracle).
Strong understanding of query optimization, execution plans, and database internals.
Proficient in using database performance monitoring tools (e.g., pg_stat_statements, Percona Toolkit, SQL Profiler).
Matching years of experience to level in an Infrastructure, SRE, DevOps, CloudOps role
Experience with Azure
Experience with cloud-performant microservices and event-driven architectures
Experience with Kubernetes administration is an added advantage.
Understanding of information security concepts and terminology
Distributed monitoring experience: logging, metrics, tracing, etc.
Strong knowledge of software development methodologies and passion for creating high-standard tool sets for infrastructure-as-code
Ability to analyze problems quickly and find suitable solutions based on available resources
A proactive and open-minded individual with a clean-cut client focus and structured approach
Experience in leading and managing a small team

Join ABBYY, and you will:

Love how you work

• We provide remote and hybrid working options to fit all lifestyles.

• We use flexible hours across most of our teams to allow you to find your own definition of balance.

• Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.

• To ensure your family is cared for, we offer paid parental leave in all our locations.

Love whom you work with

• We are a global team of 600+ colleagues, spread across 15 countries on four continents.

• With colleagues representing 30+ nationalities, our workforce reflects the world.

• Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents.

• We are guided by the values of respect, transparency, and simplicity.

• "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.

Love what you work on

• We are a company with more than 35 years of experience in the technology market;

• Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK;

• We have modernized the capture market by creating the first low-code/no-code IDP platform.

• Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process;

• Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.

ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.