Senior Site Reliability Engineer, Observability

About Woven by Toyota
Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what “mobility” means and how it serves society.

Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation. Business-critical functions empower these teams to execute, and together, we’re working toward one bold goal: a world with zero accidents and enhanced well-being for all.

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TEAM
Our mission is to make software development for Woven by Toyota and the greater Toyota organization as a whole more productive and efficient. We use the latest technologies to help engineering teams go faster, with safety as our top priority. Our modern, agile, and transparent services are designed to bring to life Woven by Toyota's vision of "Mobility to Love, Safety to Live."

WHO ARE WE LOOKING FOR?
The Stargate SRE team works closely with the product development organization, focusing primarily on reliability and observability. We are seeking a Senior SRE Engineer with experience in observability engineering and cloud engineering. You should be passionate about building and maintaining an observability platform and establishing SRE best practices. This role reports to our SRE Manager. It is a hybrid position that requires being on‑site three days per week.

RESPONSIBILITIES:
• Design and develop observability features for customers of an engineering platform product, and support them in adopting the observability platform
• Provide technical leadership by guiding technical decision‑making, contributing to roadmap planning, enabling effective cross‑team collaboration, and mentoring team members
• Participate in an 8‑hour on‑call rotation—covering weekdays, weekends, and holidays—to monitor and respond to incidents. On‑call duties can be performed remotely
• Provide L2 support for user requests, assisting customers with troubleshooting and product usage issues
• Conduct blameless post‑mortems and address service reliability issues through hands‑on coding
• Reduce operational toil and improve team efficiency by implementing automation

MINIMUM QUALIFICATIONS:
• 7+ years of experience in SRE, DevOps, cloud engineering, observability engineering, or backend development
• Intermediate to advanced proficiency in Go, Python, or similar programming languages, with strong knowledge of data structures, algorithms, and software design principles
• Intermediate to advanced expertise with APM solutions and monitoring systems such as Prometheus, Grafana, and GCP Monitoring
• Intermediate to advanced expertise with public cloud technologies, Kubernetes, and Infrastructure as Code
• Business‑level English proficiency

NICE TO HAVES:
• Strong experience in production on‑call, troubleshooting, and incident management
• Prior experience as a technical lead or team lead in SRE, DevOps, or Platform Engineering teams
• AWS, GCP, or Kubernetes certifications
• Japanese language skills for communicating with customers

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Important Points
・All interviews will be arranged via Google Meet, unless otherwise stated.
・The same job descriptions are available in both English and Japanese; therefore, we kindly ask that you apply to only one version.
・We kindly request that you submit your resume in English, if possible. However, Japanese resumes are also acceptable. Please note that, depending on the English proficiency requirements of the role, we may request an English version of your resume later in the process.

WHAT WE OFFER
・Competitive Salary - Based on experience
・Work Hours - Flexible working time
・Paid Holiday - 20 days per year (prorated)
・Sick Leave - 6 days per year (prorated)
・Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
・Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance
・Housing Allowance
・Retirement Benefits
・Rental Cars Support
・In-house Training Program (software study/language study)

Our Commitment
・We are an equal opportunity employer and value diversity.
・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.