Senior Site Reliability Engineer

About Profitero+ 

 
Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. 

Come be a part of our fast-paced, entrepreneurial culture and next stage of growth. 

Location: Remote role based in Poland

About the team:

You will be part of the Infrastructure/Platform function responsible for reliability, availability, performance, and operational readiness across our cloud environments. Our teams are distributed internationally, with key members located in Eastern Europe.

Key responsibilities:

Improve reliability and availability of critical services (production focus);

Participate in incident response and post-incident reviews (RCA), and drive corrective/preventive actions;

Build and maintain monitoring/alerting and operational dashboards (SLIs/SLOs, on-call readiness);

Capacity planning and performance troubleshooting for services and infrastructure components;

Maintain and improve Infrastructure-as-Code (Terraform), automation, and self-service tooling;

Work closely with developers to improve deployment safety (runbooks, rollbacks, change management);

Support Kubernetes-based workloads: reliability, scaling, and operational hygiene;

Contribute to security and compliance initiatives (access, secrets, baseline hardening) in collaboration with Security;

We expect:

Hands-on experience with GCP core services and cloud operations best practices;

Solid experience with Linux administration and troubleshooting;

Practical knowledge of Kubernetes and containerized workloads (Docker);

Experience with Terraform (modules/resources) or a similar IaC approach;

Experience with monitoring/observability tools (Cloud Monitoring, Prometheus, Grafana, ELK, etc.);

Understanding of incident management practices (triage, mitigation, RCA, follow-ups);

Scripting for automation (Bash / Python / Go) at a practical level;

English level sufficient for written communication and cross-team collaboration (B2+);

Nice to have:

Experience with GitOps/Argo CD and CI/CD pipelines;

Knowledge of cloud networking fundamentals (VPC, routing, IAM, firewalls);

Experience with cost optimization / FinOps practices;

Experience supporting large-scale databases (MySQL) or data warehouses (Snowflake/BigQuery);

Familiarity with security practices (secrets management, encryption, least-privilege access);

What do we offer:

Fully paid annual leave in accordance with Polish labor law;

Holiday allowance to support your time off;

Paid sick leave (80% of the daily base salary);

Access to a discounted group life insurance program;

Private medical insurance (Medicover);

Monthly budget for sports and cultural activities (ZFŚS fund). Option for partial funding of a Multisport card;

Access to an online language learning platform;

Professional development opportunities covered by the company (seminars/training/conferences/etc.).