Senior Services Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE Actimize, a market leader in financial crime prevention, compliance, and risk management solutions, is seeking talented professionals to join our Global Talent Center in Pune, India. In this role, you will work on designing, developing, configuring, and enhancing enterprise-scale Actimize solutions for leading financial institutions. You’ll collaborate with architects, business analysts, and clients, applying both agile and waterfall methodologies to deliver high-quality solutions that help safeguard organizations against risk and compliance challenges.

How will you make an impact?

• Develop and configure software features in line with design specifications and enterprise standards.

• Work in multi-disciplinary teams alongside architects and business analysts.

• Plan and perform unit and functionality testing to ensure solutions meet design requirements.

• Interact with customers to address technical queries and support user acceptance testing.

• Suggest enhancements to meet client requirements while adhering to product frameworks.

• Independently collaborate with R&D, Professional Services, and Customer Support teams.

• Occasionally work on client sites or in different time zones.

• Provide mentorship to junior team members and conduct code reviews.

Have you got what it takes?

Experience & Education:

• 4-7 years of experience in enterprise software development.

• BE/B.Tech or equivalent with relevant hands-on experience.

• Strong verbal and written English communication skills.

• Experience working in global and matrix organizational environments.

Professional Capabilities:

• Mandatory experience in financial markets / capital market compliance domains.

• Preference for candidates with Actimize (AIS/RCM/UDM) development experience.

• Proven expertise in PL/SQL, SQL, and relational databases (MS-SQL, MySQL, Oracle, etc.).

• Hands-on experience with Unix commands and shell scripting.

• Familiarity with AWS cloud environments is an advantage.

• Knowledge of scalable, secure coding concepts.

• Experience in J2EE, web & application servers, HTML, JavaScript, and CSS is a plus.

• Strong client-facing skills with ability to manage technical discussions.

Personal Leadership:

• Strong problem-solving and analytical abilities with a high capacity for self-learning.

• Ability to work independently and complete complex tasks.

• Effective collaboration and knowledge-sharing mindset.

• Attention to detail and ability to perform under pressure.

• Ability to mentor, guide, and support team members.

• Capable of solving moderately complex problems through structured analysis.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9463
Reporting into: Group Manager
Role Type: Individual Contributor 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.