Senior Service Commercial Manager – Asia

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.

We are seeking an experienced and commercially driven Senior Service Commercial Manager to lead the growth of our service revenue across key markets in Asia. This role plays a critical part in shaping and executing regional service sales strategies, developing high‑performing sales teams, and strengthening partnerships with customers and channel partners.

As a senior leader, you will combine strategic thinking with hands‑on execution, leveraging your expertise in selling services to deliver sustainable growth, expand market presence, and meet evolving customer needs across diverse and complex markets.

This opportunity is ideal for someone who enjoys working across cultures, navigating regional nuances, and collaborating closely with cross‑functional and global teams.

Responsibilities may include the following and other duties may be assigned:

Strategic Sales Leadership

• Develop and execute targeted service sales strategies across the Asia region.

• Identify and assess market opportunities to drive long‑term service growth and expansion.

• Analyze market trends, customer insights, and competitive dynamics to continuously refine sales approaches.

Sales Team Development

• Lead, mentor, and inspire a regional sales team aligned with business objectives.

• Set clear targets, monitor performance, and provide ongoing coaching and support.

• Foster a collaborative, inclusive, and high‑performance team culture.

Client & Stakeholder Management

• Build and maintain strong relationships with key customers and industry stakeholders.

• Lead contract negotiations and oversee key accounts to ensure customer satisfaction, retention, and growth.

Service Market Expansion

• Identify and prioritize new and existing market opportunities for service offerings.

• Partner with product, service development, and marketing teams to align solutions with market demand.

• Support go‑to‑market initiatives to accelerate service adoption and revenue growth.

Performance & Analytics

• Track and report on key performance indicators, including service revenue, attach rates, and market share.

• Use CRM tools and data analytics to drive informed decision‑making and optimize sales strategies.

• Adjust plans proactively based on performance insights and business priorities.

Channel Partner Management

• Develop and manage channel partner relationships to enhance service reach and distribution.

• Create joint business plans, set performance targets, and drive partner‑led growth initiatives.

• Identify, onboard, and assess new partners aligned with strategic objectives.

Cross‑Functional Collaboration

• Work closely with product sales, operations, marketing, and global sales teams to ensure alignment and consistency.

• Share regional insights to support service innovation and continuous improvement.

• Contribute to best‑practice sharing across regions.

Required Knowledge and Experience:

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).

• 8–10 years of sales leadership experience, with a strong focus on service sales in the Asia region.

• Proven track record of driving service revenue growth and expanding market share.

• Demonstrated ability to lead, develop, and motivate high‑performing teams.

• Strong communication, negotiation, and stakeholder‑management skills.

• Experience using CRM platforms and sales analytics tools.

• Willingness to travel within Asia as required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for an annual long-term incentive plan.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here