Senior Security Monitoring and Response Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Security Monitoring and Response Analyst

Overview
The Security Operations Center (SOC) is a high-performance team responsible for security monitoring and response using advanced toolsets. The team is available 24/7 though a globally distributed operational team. The Security Monitoring and Response Senior Analyst is an integral member of the SOC’s Incident Response team, providing direct support for security incidents and general security operations.

• Do you want to be part of the team handling complex technical monitoring and response functions during a security incident?
• Have you provided technical leadership or oversight to junior analysts?
• Do you want to improve security operations through technical initiatives and data analysis?

Role
• Takes ownership of Incidents reported to the Incident Response Team end to end.
• Regularly reviews team performance and participates in metrics and quality assurance activities.
• Performs technical analysis for security Incidents, including for cases of malware, web attacks, lateral movement, and other ad hoc issues as they arise.
• Lead and conduct threat hunting activities.
• Represent the SOC Incident Response team within the European region and collaborate with regional partners.
• Identify and lead projects with the focus of making improvements to SOC operations.
• Maintain on-call hours to handle escalated events after hours and maintain the ability to provide rare emergency coverage in the SOC if needed.
• Mentor and coach SOC Tier 1 staff members to assist with improving operations and increasing their capabilities.

All About You
• Hold or able to gain one or more recognized security industry certifications like GCIH, GCFE, GCFA, ECIH, OSCP etc.
• Proven ability to diagnose and resolve complex IT and security challenges by leveraging advanced log analysis and system-level troubleshooting in Incident Response, SRE, or System Administration environments.
• Experience with a SIEM tool and/or security orchestration applications
• Strong understanding of ATT&CK Framework, Common Web Attacks, NIST or ISO Incident Handling Procedures, Knowledge of Windows and Unix Based Operating Systems, and Networking Principles.
• Experience with PowerShell, bash, python, or other scripting languages desired.
• Demonstrated ability to work effectively in ambiguous and/or high-pressure situations.
• Strong team‑oriented mindset with the ability to operate within a high‑performance, globally distributed team.
• Availability for on-call rotations for escalations during off-hours.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.