Senior Scrum Master

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Description

We're looking for a motivated talented Scrum Master to lead the execution of two scrum teams in challenged and multitasking environment to ensure a successful Scrum process within the scrum teams.

Coach the scrum team on to deliver done-high-quality products, by ensuring execution is most efficient and well-coordinated possible through continuous coaching and mentoring of the teams members in the Agile principles, practices and values.

Responsibilities:

• Ensure smooth implementation of Scrum and Agile principles within the scrum team.

• Responsible to ensure that any roadblocks the scrum team cannot remove themselves are smoothed out.

• Shield the team to ensure a successful sprint delivery

• Promotes Agile ideas beyond his/her own team - “Change-Agent” role

• Ensures teams’ continuous improvement in adherence to defined organizational goals (retrospective, CFD monitoring, minimize WIP, increases team productivity, visible team work, increases flow, ensures pull system).

• Master Scrum Artifacts, NICE Agile House & NICE Agile Core Pillars and foster them within the team

• Coordinate and facilitate Scrum meetings such as daily standup, sprint planning, release planning, retrospective

• Coordinate dependencies with external teams and other scrum masters

• Promote an empowered, self-management, collaborative, multidisciplinary team environment that fosters ownership,

• creativity and innovation

• Support, educate, engage & mentor the Team members (including PO)

• managers & other stakeholders to follow Agile principles and clear responsibilities they carry

• Acts as management contact (e.g. for status)

• Ensure team backlog is ready (e.g. groomed), available and provided by Product Owner before sprint starts.

• Organize and facilitate Scrum meetings, record team progress,

• Ensure adherence to Definition of Done

• Monitor team retrospective items to ensure continues improvement

Qualifications:

• Proven experience in Release management or leading development /QA teams – 3 years

• Experienced Scrum Master in global R&D organization – 2 years

• Extensive experience using Scrum and deep understanding of Agile principles practices and values

• Excellent soft skills, inter-personal relationships abilities

• Servant leader attitude with strong leadership skills and strong desire for continuous improvement

• Ability to adapt, be flexible, and work well in a cross-functional, matrix management environment

• Ability to drive clarity of purpose and goals for release and sprint planning

• Technical & development skills – an advantage

• Certified Scrum Master – an advantage

Personal Skills:

• Professional capabilities in the domain are emerging, focuses on knowledge and expertise attainment

• Seeks guidance from others to execute work

• Technical & development skills

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.