Senior Scripting Manager

Your primary role:

The Scripting Senior Manager role will report to Associate Director based out of India. The role will involve scaling and running the scripting function, working with Research and Project Management stakeholders to define the best practice and establish processes for scripting and data processing within the business, as well as managing more junior data processing staff and actual scripting. This will include:

• Delivery of the scripting work, working with a variety of senior stakeholders to understand requirements and suggest improvements.

• Implementation of new processes and policies, including preparing “the best practice” manuals and guides for Research and Project Management staff globally.

• Supporting a transition from an outsourced model to a blended in-house approach.

• Line management of 1-2 junior Scripting Executives / Managers, including training, mentoring and involvement in recruitment and selection.

• Scripting and programming complex online surveys using the Confirmit platform, incorporating advanced logic, custom routing, and question validation to ensure seamless user experience and data accuracy

• Conducting rigorous testing of surveys before launch, identifying and resolving any programming or logic errors to ensure data integrity and smooth respondent experience

• Managing workloads of the team and delivery across projects

• Liaising with internal clients, advising on best practice, and assisting with problem solving

About You…

Your skills and experience:

• More than 10 years of experience in a scripting role within a market research agency in healthcare sector

• Proficiency in using Confirmit’s scripting platform, including authoring, logic implementation, and deployment

• Solid understanding of scripting languages such as JavaScript, HTML, and CSS for customizing survey functionality and layout

• Experience working with survey data formats (e.g., XML, CSV), as well as knowledge of relational databases and data structure management.

• Understanding of quantitative research methodologies, questionnaire structures, and healthcare market research best practices.

• Demonstrable experience of managing a team

• Problem-solving skills (particularly relating to situations requiring analytical judgement and establishing best practice solutions)

• Excellent analytical and numerical skills

• Strong communication skills, particularly in the ability to explain technical points to non-technical people in an international environment

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach

• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation

• You are a collaborative team player who works well with colleagues

• You communicate ideas and issues in an effective, straightforward fashion

• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management

• Opportunities for international travel and collaboration

• A relaxed and friendly working environment

About Inizio Advisory:

Research Partnership is part of Inizio Advisory, a trusted advisor for pharmaceutical and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Advisory helps create long-term value for clients and their patients.

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.