Senior Salesforce Consultant & Business Analyst (m/f/d)

Peakpeak

Thessaloniki, Greece permanent

Posted: December 11, 2024

Job Description

Why we are looking for support:
We are looking for a Senior Salesforce Consultant & Business Analyst (m/f/d) to strengthen our CRM Practice.

This position can be performed remotely from Greece, Malta, Portugal, Poland or Germany

Your tasks:
• Serve as an integrator between business needs and technology solutions to offer solutions to client issues.

• Prepare and lead client discovery workshops to collect requirements and understand business challenges while maintaining responsibility for the completion and accuracy of work products.

• Translate business needs into compelling and detailed user stories, requirements, and acceptance criteria by collaborating closely with clients.

• Lead and coordinate build activities throughout the project, whilst keeping the client and project stakeholders updated on progress.

• Lead and coordinate QA and UAT activities.

• Stay up-to-date on the latest innovations, trends, and developments around Salesforce to provide the most cutting-edge solutions to clients.

• Develop your skills through Salesforce training courses and mentoring.

• Mentor of other resources

• Conduct relevant research, analyse data, and continuously create reports to improve your proficiency.

• Lead in internal initiatives and innovation tasks.

• Participate in pre-sales activities

Requirements:
• Minimum of 4 years of experience in consulting or relevant industry.

• Proven experience in functional requirements gathering for at least 4 years.

• At least 4 years of experience with Salesforce Sales, Service, Marketing or Commerce Cloud.

• Experience in pre-sales activities is a must.

• Past experience in leading IT projects is a must.

• Salesforce certifications are a must.

• Hands on configuration experience with Salesforce formulas, process builder, flows.

• Experience with process re-engineering and handling of client expectations.

• Experience with project management and change management are a benefit.

• Proactive, can-do attitude and a mind designed for problem-solving.

• Capable of working in a remote team.

• Specialisation in industry clouds such as Consumer Goods Cloud or Non Profit Cloud is considered a benefit.

• German & English language skills is a must.

• Language skills are considered a benefit.

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