Senior Salesforce Analyst

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned Senior Salesforce Analyst for the Research and Evaluation Department.

The Senior Salesforce Analyst will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.

Harlem Children's Zone seeks a Senior Salesforce Analyst to join our Data Science team within the Research and Evaluation Department, reporting to the Director of Data Science. As a crucial team member, you will play a key role in shaping our Salesforce strategy, providing technical expertise, and ensuring the long-term success of our Salesforce instance. The ideal candidate is a forward-thinking individual with a solid technical background and experience in Salesforce administration and project management.

For more information, check out Want to Work at Harlem Children’s Zone. Here’s 7 Things You Need to Know.

Requirements:
• A bachelor's degree in Business Administration, Information Systems, Computer Science, or a combination of relevant education and equivalent professional experience.
• Minimum of 5+ years of experience in Salesforce administration and development, with experience creating and implementing Salesforce data strategy, preferably at a non-profit organization.
• Salesforce Apex Certification

Who You Are

• Deep experience with Nonprofit Success Pack (NPSP) (required), Education Cloud, Marketing Cloud, Analytics Cloud, and Tableau CRM/Einstein Analytics.
• Expert-level knowledge of current Salesforce features, roadmap, and emerging technologies.
• Advanced proficiency in creating complex flows, process automation, and workflow optimization; strong knowledge of Apex, SOQL, and Lightning Platform development.
• Experience with Salesforce implementation; familiarity with data modeling and object-oriented design.
• Proven track record in data analysis, reporting, and dashboard creation with a focus on actionable insights.
• Strong project management and stakeholder management skills with the ability to lead cross-functional initiatives.
• Excellent communication skills for both technical and non-technical audiences, and a collaborative mindset.
• Strategic mindset with the ability to align technology solutions with organizational objectives and long-term vision.

What You’ll Do

• Develop and communicate a strategic vision for HCZ’s Salesforce architecture.
• Design and implement scalable and efficient solutions to address business needs, aligning with industry best practices and HCZ’s mission, values, and goals, in collaboration with the Salesforce Administrator and internal/external stakeholders. Solutions should be oriented towards increasing automation, easing data entry, improving data quality, and reducing data storage.
• Utilize expertise in Salesforce administration, Apex, flows, and database management to implement and customize Salesforce solutions.
• Manage and lead complex projects related to Salesforce, from planning and execution to monitoring and closure.
• Collaborate with department heads and cross-functional teams to identify project requirements, scope, and timelines.
• Ensure compliance with data privacy and security policies, including adherence to industry best practices, in collaboration with the Salesforce Administrator.
• Evaluate, select, and manage relationships with third-party vendors and integration tools in collaboration with the Director of Data Science and support their integration into the Salesforce environment.
• Provide technical mentorship and guidance to Salesforce Administrator and junior team members.
• Develop training materials and conduct knowledge transfer sessions.
• Stay current with Salesforce releases and industry best practices, sharing insights with the broader organization.
• Support day-to-day Salesforce administration tasks as needed, ensuring seamless operations.

Schedule

• Monday through Friday, 9 AM - 5 PM
• Hybrid (3 days in the office, 2 days remote)
• This is an exempt, full-time position under applicable wage and hourly laws

Benefits:
As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping the Evaluation Department thrive. We offer highly competitive salaries, a comprehensive benefits package, and growth opportunities.

Our exceptional full-time benefits include:

• Highly competitive base salaries
• Paid time off
• Employee referral bonus
• Career Advancement
• No-cost health insurance
• Life Insurance
• Short-and long-term disability
• Additional voluntary benefits
• Wellness discounts
• Commuter benefits
• Financial wellness perks
• Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)

The salary range for this position is $85,000-$95,000 per year. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone and Promise Academy Charter Schools are unable to provide employment visa sponsorship for this position.