Senior Sales Operations Manager

Job title: Senior Sales Operations Manager

Reports to: Team Lead Sales Operations, Digital Payments

Work mode: Hybrid

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei is the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50+ markets, 150 currencies and more than 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

The Senior Sales Operations Manager is based within our Sales Operations team and reporting into Team Lead Sales Operations, Digital Payments.

The Senior Sales Operations Manager oversees the operational aspects of multiple deliveries at a time. This role requires someone who will collaborate efficiently with internal and external stakeholders to define objectives, create proper plans, and ensure they are delivered with a time-sensitive deadline.

The Senior Sales Operations Manager must be a strategic thinker and able to influence others as well as successfully work and manage operational tasks across several teams. This role requires a highly motivated and skilled candidate with proven experience managing complex projects from initiation to delivery.

Customer experience is mandatory with strong communication skills and ability to thrive in a fast-paced environment.

Responsibilities

• Responsible for the execution of multiple complex operational deliveries.
• Scope, create, plan, track and manage tasks against the plan.
• Facilitate meeting and discussions using necessary tools to communicate goals, status updates, and blockers.
• Setup recuring meetings, manage deliverables/milestones, escalate risks and issues, ensure relevant stakeholders are involved to ensure a successful delivery.
• Act as liaison between different departments.
• Successfully provides internal and external communication at all levels including management.
• Ability to work flexible hours to accommodate a global workforce.

Requirements:
• Bachelor’s Degree in Business or equivalent required.
• Excellent communication skills and customer focused.
• 2-3 years’ project management experience or in a similar position.
• Experience managing multiple operational deliveries simultaneously.
• Self-motivated, independent, pro-active and a team player.
• Problem solving, investigative and multi-tasking skills with highest attention to detail.
• Innovative, energetic, and enthusiastic
• Ability to adapt to a regularly changing environment.
• Ability to work well under pressure.
• Payment’s industry experience – at least 3 years a must.
• Fluent in English, Spanish advantage

Benefits:
• A challenging job in a fast-developing, international company.
• A friendly work environment where you can thrive and develop your skills.
• Career advancement possibilities.
• Competitive remuneration package.
• Additional Health insurance incl. Dentist.
• Fully covered MultiSport card.
• Food vouchers.
• Employee discounts card, Seminars and conference tickets, Playroom, and other additional perks.

Please send your resume in English.