Senior Sales Enablement and Training Manager

About Definitive Healthcare:

At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.

We’re headquartered in Framingham, Massachusetts, but we have 3 office locations globally, including locations in Sweden, and India. We’ve grown significantly since our founding in 2011 and have expanded our global client base to 2,400+.

We’re also a great place to work. In 2024, we brought home a number of awards including Built In’s 100 Best Places to Work in Boston, a Stevie Bronze Award for Great Employers, and we were recognized as a Great Place to Work in India.

We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.

This role will report to the VP, Sales Enablement and Training and will lead the strategy, design, and delivery of all product and data-related learning for both internal and external audiences. This role translates complex product information into simple, actionable training experiences that drive sales readiness, customer adoption, and measurable business impact.

The ideal candidate combines strategic thinking with hands-on execution—someone who can shape a learning strategy, manage projects end-to-end, and partner cross-functionally to ensure every product launch or data enhancement is understood, adopted, and reinforced.

What You’ll Do:

• Learning Strategy and Execution:

• Partner with business leaders to create a product/data learning strategy and roadmap aligned to key business outcomes

• Collaborate with the Manager, Design to build out the complete learning experience including pre, during and post reinforcement content

• Manage and maintain the product curriculum, deliver in-person sessions, and build internal and external product/data certifications

• Project Management:

• Manage end-to-end product training projects—intake, planning, design, review, and deployment

• Maintain a training calendar and roadmap that aligns with product release cycles

• Partner with stakeholders to define timelines, deliverables, and ownership.

• Responsible for developing the communication plan, ensuring the transfer of learning occurs and measures the impact

• Partnership:

• Integrate new product knowledge into the sales process, reinforcing selling behaviors and ensuring enablement materials are embedded in daily workflows

• Work closely with the Head of Product Management and Product Marketing to align on product roadmaps, positioning, and messaging

• Partner with Sales, Customer Success, and Operations to drive cross-functional alignment and ensure consistency across audiences

• Coaching:

• Prepare sales managers to coach their teams on new products, tools, and skills through manager enablement toolkits and sessions.

• Provide regular coaching and feedback to reinforce learning, drive adoption, and strengthen sales execution.

• Monitor performance metrics to identify opportunities for additional skill development or tool utilization

• Onboarding & Ramp-Up:

• Lead the product component of onboarding for new hires across SDR/MDR, Customer Success, and GTM teams.

• Ensure new team members ramp quickly with a strong understanding of the company’s products, services, and sales processes.

• Collaborate with functional leaders to ensure a consistent, high-impact onboarding experience.

• Sales Playbook Management/Skill Development:

• Build and maintain a comprehensive sales playbook, ensuring all teams have current messaging, scripts, and resources.

• Conduct mock calls, role-plays, and simulations to build confidence and reinforce effective sales behaviors.

• Gather feedback from the field and continuously refine plays, talk tracks, and messaging for relevance and impact

What You'll Need:

• 7+ years of sales enablement, product training or learning and development experience

• Ability to build strong relationships

• Strong understanding of learning strategy, adult learning principles, and instructional design.

• Proven ability to simplify complex product or data concepts into engaging, digestible learning content.

• Excellent project management and cross-functional collaboration skills.

• Experience delivering both live and digital learning programs.

• Knowledge of sales processes and GTM motions preferred.

• Exceptional communication, facilitation, and storytelling skills

Compensation and Benefits:

The salary range for this position is $98,000 – $182,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.

Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution.

Why we love Definitive, and why you will too!

• Industry leading products

• Work hard, and have fun doing it

• Incredibly fast growth means limitless opportunity

• Flexible and dynamic culture

• Work alongside some of the most talented and dedicated teammates

• Definitive Cares, our community service group, gives all of us a chance to give back

• Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:

“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

-Business Development Manager

“Great team. Amazing growth. Employees are treated very well.”

-Research Analyst

“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”

-Profile Analyst

If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter.

If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!

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Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to [email protected] to confirm your status in the application process.