(Senior) Revenue Operations Manager (m/w/d)

About Us

Since 2020, Pliant has been on a mission to enable organizations to empower their employees, have control over what they spend on, and save as much time and money as possible. With its app-based solution, Pliant gives companies the ability to issue physical and digital credit cards, track spends, and seamlessly integrate all of this data to an entire ecosystem of other finance and accounting tools.

Over time, we have raised +70m USD from industry experts like PayPal, Molten Ventures, SBI Investment & Commerzbank.

Pliant is on a path of growing quickly. With our expansion into 9 international markets, we believe that people, passion, and diversity are the key ingredients to our future success. Our growing team of 200+ Plianteers come from 38 nationalities and work remotely or in a hybrid environment from our headquarters in the heart of Berlin. And we’re looking for more talented and committed people to join us on our journey!

Want to learn more?

About Pliant

ABOUT THE ROLE

As our (Senior) Revenue Operations Manager, you will be at the strategic core of our go-to-market engine. You’ll belong to our commercial growth department and partner closely with Sales, Marketing, and Customer Success to design, implement, and refine processes that drive revenue growth. With your analytical mindset, you’ll identify operational inefficiencies, propose data-driven solutions, and orchestrate seamless execution to fuel scalable success.

This role is based in Berlin, Germany, with a hybrid working model.

WHAT YOU'LL DO

AI Enablement: Identify opportunities to integrate AI capabilities into existing systems and processes and create efficiency gains. Use AI technologies to automate tasks, gain insights from data and make more informed decisions.

Process Optimization: Design and refine end-to-end processes—from lead acquisition to customer lifecycle management - ensuring efficiency, transparency, and alignment across all revenue-generating functions.

Data & Analytics: Establish reporting frameworks, monitor KPIs, and deliver actionable insights that inform strategic decision-making. Manage CRM data integrity and ensure accurate forecasting.

Revenue Strategy & Planning: Collaborate with cross-functional teams to set revenue targets, develop forecasts, and manage pipelines that reflect our ambitious growth objectives.

Technology Stack Management: Evaluate, implement, and maintain tools and platforms that support Marketing, Sales, and Customer Success teams (e.g., CRM, Growth automation, BI tools).

Cross-Functional Collaboration: Partner with Sales, Marketing, Finance, and Customer Success leaders to streamline handoffs, harmonize data flows, and optimize the customer journey.

Performance Optimization: Identify bottlenecks or gaps and champion continuous improvement projects to elevate team performance and revenue attainment.

Leadership & Mentoring (Senior-level): Guide junior team members, champion best practices, and foster a results-driven, collaborative culture.

WHAT YOU'LL BRING 

Experience: 3–5+ years (5–7+ for Senior-level) in Revenue Operations, Sales Operations, or similar roles within a high-growth B2B environment—preferably in FinTech or SaaS.

Hands-On: You are an entrepreneurial person who is hands-on, likes to take on responsibility right from the start and drive your own projects forward.

Analytical Mindset: Proficient in leveraging data to drive strategy, with a track record of building and interpreting performance dashboards, pipeline forecasts, and funnel metrics.

Technical Savvy: Hands-on experience with CRMs (HubSpot), revenue automation tools, analytics platforms, and related RevOps technology stacks.

Process & Project Management: Demonstrated success in fast paced environments, process design, optimization, and cross-functional project leadership.

Strategic Thinker: Ability to balance big-picture strategy with operational detail, maintaining a focus on both immediate execution and long-term goals.

Communication & Collaboration: Exceptional stakeholder management, presentation, and interpersonal skills; fluent in English.

WHAT WE OFFER 

Impactful Work: Drive revenue operations at one of the fastest growing FinTechs redefining the payments industry for businesses.

Vibrant Culture: Join a diverse team of forward-thinkers in a supportive and collaborative environment.

Professional Growth: Access to learning opportunities, mentorship, and career development paths within a scale-up setting.

Competitive Compensation: Attractive salary & benefits package.

Flexible Work Setup: Enjoy a hybrid work model and modern office in the heart of Berlin’s thriving tech scene.

Ready to Shape the Future of Payments?

If you’re a hands-on, process-oriented, and innovative team player who thrives on making a tangible impact, we want to hear from you! Apply now and help us to boost Pliant’s revenue engine to the next level!

At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process—we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.

If you enjoy working across teams, solving complex sales challenges, and enabling high-performing commercial teams, we’d love to hear from you.