Senior Revenue Operations Manager (f/m/d)

At Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.

To achieve this, we're looking for a Senior Revenue Operations Manager to join our Revenue Operations team! In this role, you will act as a strategic and operational engine for our Go-to-Market organization. You will sit at the intersection of process design, technical architecture, and GTM strategy, owning the revenue lifecycle end-to-end. As a senior individual contributor, you will operate with high autonomy, translating business goals into scalable systems and ensuring our GTM teams (Sales, CS, AM, Partnerships) have the operational foundation to drive sustainable growth.

Requirements:
What you'll do

• Process Architecture & Optimization: Own and optimize end-to-end revenue processes across the full "Bowtie" (Lead → Opportunity → Customer → Expansion/Retention).
• GTM Strategic Partnership: Act as a trusted partner to GTM leadership, translating business needs into operational reality and aligning cross-functional teams.
• CRM & Tech Stack Ownership: Design, maintain, and improve CRM workflows (Salesforce/HubSpot) and revenue tooling to ensure data quality and system scalability.
• Performance & Forecasting: Enable reliable performance tracking and pipeline visibility, improving forecasting accuracy to support executive decision-making.
• Scalable Operations: Identify and address operational bottlenecks, moving the function from reactive support to proactive, scalable execution.
• Enablement & Documentation: Build the "GTM playbook" by documenting processes and supporting the enablement of teams to ensure consistent execution.
• Cross-Functional Execution: Lead complex initiatives involving Sales, Marketing, CS, Finance, and Product to ensure seamless handovers and integrated workflows.
• Continuous Iteration: Proactively surface risks and improvement opportunities, ensuring our GTM engine evolves alongside our business growth.

What you need to succeed

• Senior RevOps Expertise: Multiple years of hands-on experience (5+ years) in Revenue Operations, ideally within complex B2B SaaS organizations and high ARR environments.
• End-to-End Revenue Mastery: Deep understanding of the full customer journey; you look beyond the sales funnel to focus on the existing business and recurring revenue.
• Methodology Driven: Familiarity with modern RevOps frameworks (e.g., Winning by Design) and a "systems thinking" approach to process design.
• Technical Proficiency: Strong experience with CRM systems and the wider GTM tech stack (Automation, BI, and AI SaaS solutions).
• Autonomy & Ownership: Demonstrated capacity to lead from the front, manage complex projects independently, and anticipate problems before they escalate.
• Pragmatic Problem Solving: A hands-on mindset combined with a strategic perspective; you are comfortable with ambiguity and biased toward action.
• Stakeholder Alignment: Excellent communication skills with the ability to influence leadership and drive alignment across diverse functional teams.
• Location: Based in Germany (Berlin preferred) or willing to travel to Berlin once per quarter.

Benefits:
Why join us?

• Build products with real-world impact: We solve complex, everyday problems for thousands of businesses across Europe, replacing manual, fragmented fleet operations with data-driven, intelligent solutions people truly rely on.
• Scale something meaningful: We’re a profitable, PE-backed scale-up with strong fundamentals and a clear ambition (1M vehicles by 2027), offering a rare mix of stability, ownership, and pace.
• Work in a truly international, collaborative environment: With 40+ nationalities, English as our working language, and teams across Europe, collaboration and shared ownership are part of how we work every day.
• Grow with autonomy and trust: We invest heavily in product, data, and people — giving you the space to take responsibility, contribute ideas, challenge others, and do your best work while helping shape how we scale.