Senior Revenue Operations Analyst

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

About the Role

We’re looking for a Senior Revenue Operations Analyst to join our Revenue Effectiveness team. This role will play a critical part in improving sales productivity, pipeline performance, and operational rigor across the Sales organization. The ideal candidate brings strong analytical and technical skills, deep understanding of sales processes, and a passion for building scalable systems and workflows. This role blends data analysis, process design, GTM insight generation, and cross-functional partnership, supporting both strategic planning and day-to-day operational excellence.

Key Responsibilities

Pipeline & Sales Process Optimization

• Partner with SDR and AE Managers to improve activity tracking, pipeline hygiene, opportunity management, and sales stage consistency.

• Identify bottlenecks in the sales funnel and recommend operational or behavioral improvements.

• Define, document, and refine sales processes to enhance efficiency and predictability.

Sales Analytics & Insights

• Analyze leads, pipeline, productivity, win/loss, and funnel conversion to identify performance drivers and risks.

• Build reporting and dashboards that surface actionable insights for Sales leadership and cross-functional stakeholders.

• Conduct deep-dive analyses to understand channel efficiency, segment trends, lead quality, and opportunity progression.

Tooling, Automation & Operational Excellence

• Work closely with RevTech to optimize Salesforce processes, workflows, and data structure.

• Drive adoption of tooling (Salesforce, Sales Engagement, enrichment tools, etc.) and help define requirements for new capabilities.

• Leverage automation and AI-driven tools to simplify workflows, improve consistency, and reduce operational debt.

Cross-Functional Partnering

• Collaborate with Marketing, SDO, Revenue Expansion, Customer Success, and Enablement teams to ensure alignment on GTM processes.

• Translate business needs into operational requirements that inform system enhancements and data improvements.

• Act as a trusted advisor to Sales leadership by turning insights into clear, strategic recommendations.

Qualifications & Skills

• 3–5+ years of experience in Sales Operations, Revenue Operations, GTM Analytics, or Sales Strategy within B2B SaaS or a subscription-based environment.

• Strong analytical skills with expertise in Excel/Sheets, Salesforce reporting, and BI tools (Looker/Tableau/PowerBI).

• Proven ability to analyze complex datasets and turn insights into business recommendations.

• Experience working with CRM data structures, opportunity management, and sales workflows.

• Excellent communication skills: able to distill complex insights into clear narratives for Sales leaders.

• Strong project management and process design capabilities; able to drive initiatives from concept to adoption.

• Experience working in a cross-functional matrix (marketing ops, partner ops, enablement, RevOps) and driving alignment across revenue-facing functions.

• Comfortable working in a fast-paced, cross-functional environment with shifting priorities.

What Success Looks Like

• Improved sales funnel visibility and actionable reporting for leadership.

• Stronger forecast accuracy driven by improved data quality and process adherence.

• Streamlined sales processes that increase rep efficiency and reduce operational friction.

• Effective cross-functional alignment between Sales, Marketing, CS, and RevOps.

• Proactive insights and recommendations that shape GTM strategy.

The base wage range for this position is targeted at $109,000 - $119,900 in our New York City office. Final offers may vary from those listed.

#LI-Hybrid #LI-KO1

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [email protected]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

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