Senior Restaurant on-boarding Specialist

Confidential

Cairo, Al Qāhirah, Egypt permanent

Posted: March 30, 2026

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Quick Summary

We are seeking a Senior Restaurant on-boarding Specialist to join our team in Cairo, Egypt, where you will be responsible for onboarding new restaurants and ensuring a seamless experience for our customers.

Required Skills

Customer Service Account Management Data Analysis CRM Tools Performance Reporting Organizational Skills Problem-Solving Industry Knowledge Communication Interpersonal Skills

Job Description

Company Description

Elmenus is a leading food discovery and ordering platform dedicated to helping people find and enjoy meals they will love. With a vision to uncover the best dishes in each city, Elmenus provides a personalised experience, connecting diners with restaurants offering meals that match their tastes. The platform empowers food lovers to explore a wide variety of cuisines and supports restaurants in reaching their most passionate customers. Elmenus is reshaping how people discover and experience food.

Role Description

• This is a full-time, on-site role for an On-boarding VM based in Cairo who will be responsible for managing relationships with restaurant partners, ensuring client satisfaction, and driving revenue growth.

• Manage the full on-boarding cycle from contracting to activation.

• Daily tasks include on-boarding new partners, analysing performance data, creating growth strategies for accounts, addressing client concerns, and collaborating internally to provide the highest level of service.

• This role requires strong organisational and interpersonal skills to maintain positive partnerships and achieve business objectives.

• Collect and verify legal and financial documents.

• Prepare performance reports and track key on-boarding metrics.

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