Senior Recruiter

Position Overview

We are seeking a full-time Remote Senior Recruiter to serve as a key recruiting partner for GXA. This role goes beyond technical recruiting and will support hiring across a wide range of functions including engineering, service delivery, cybersecurity, sales, marketing, operations, administrative, and leadership roles.

The ideal candidate is a strong recruiter who knows how to identify quality talent, assess fit, communicate professionally, and keep recruiting pipelines moving. This person should be comfortable supporting a growing company with diverse hiring needs and should be able to recruit effectively for both technical and non-technical positions.

This is a great opportunity for someone who is organized, proactive, responsive, and experienced in recruiting for fast-moving service-oriented businesses.

Key Responsibilities

Recruiting Strategy & Talent Support

· Develop and execute recruiting strategies for open roles across GXA

· Help refine job postings, role profiles, and candidate messaging to attract stronger applicants

· Advise hiring managers on talent market conditions, compensation expectations, and recruiting best practices

· Support improvements to recruiting workflows, screening processes, and interview coordination

Candidate Sourcing

· Source qualified candidates for a variety of positions across the organization, including:

o Technical and engineering roles

o Help desk and service delivery roles

o Cybersecurity and cloud positions

o Sales and business development roles

o Marketing roles

o Operations and administrative roles

o Management and leadership roles

Candidate Screening & Evaluation

· Conduct recruiter phone/video screens

· Evaluate candidates for experience, communication, professionalism, and overall fit

· Pre-screen candidates for technical, functional, and cultural alignment

· Present only strong, qualified candidates to hiring managers

Interview Coordination & Candidate Management

· Coordinate interviews between candidates and internal stakeholders

· Manage candidate communication throughout the recruiting process

· Maintain a strong candidate experience through timely follow-up and professional communication

· Help move candidates efficiently through the hiring funnel

Recruiting Operations

· Maintain active candidate pipelines for priority roles

· Track recruiting progress and provide regular status updates

· Identify recruiting bottlenecks, candidate concerns, and areas for improvement

· Support offer-stage coordination and closing efforts

Roles This Recruiter May Support

This role will support hiring across multiple business functions, including but not limited to:

Technical / Service Delivery (Majority of the roles)

· L1 / L2 / L3 / L4 Engineers

· Infrastructure Engineers

· Network Engineers

· Cloud Engineers

· Cybersecurity roles

· Help Desk / Service Desk team members

· Technical project and operations roles

Sales

· Inside Sales Representatives

· Outside Sales Representatives

· Business Development roles

· Sales support positions

Marketing

· Marketing Coordinators

· Event and Program Coordinators

· Digital marketing and campaign support roles

· Content-related roles

Operations / Administrative / Leadership

· Dispatchers and coordinators

· Administrative support roles

· Operational support positions

· Department managers and other leadership hires

Qualifications

· Prefer candidates with strong IT recruiting backgrounds

· Proven experience as a recruiter, preferably in a senior or lead recruiting capacity

· Strong track record recruiting across multiple functions, not just one specialty

· Experience hiring for technical roles such as infrastructure, cloud, security, or service delivery is strongly preferred

· Experience supporting hiring for sales, marketing, operations, and administrative roles is also important

· Strong screening and candidate evaluation skills

· Excellent verbal and written communication

· Strong organizational skills and follow-through

· Ability to manage multiple open roles at once

· Comfortable working remotely and supporting a US-based company

· Experience recruiting for MSPs, IT services firms, professional services firms, or growing SMBs is a plus

What Success Looks Like

· Strong, qualified candidate pipelines for open positions

· Better candidate quality entering the interview process

· Faster movement on open roles

· Clear, proactive communication with hiring managers

· A smooth and professional experience for candidates

· Consistent recruiting support across both technical and non-technical departments