Senior Quality Systems Specialist

Senior Quality Systems Specialist

Company:

Boeing India Defense Private Limited

As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s diverse team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity.

In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 80 years. People at Boeing have been supporting mission readiness and modernization of India’s defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.

About Boeing Defense in India

Boeing is committed to providing holistic lifecycle solutions for defense customers in India through Boeing Defense India (BDI). BDI serves as the local entity, offering these solutions for government and defense customers in India. BDI plays an important role in the mission readiness and modernization of India’s defense forces. Efficient solutions, timely support, and flawless execution are critical elements of BDI’s commitment to Boeing customers and the Indian aerospace and defense industry.

People-driven culture

At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts – enabling every voice to be heard and every perspective to be respected.  No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing.

With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.

Position Overview:

Boeing India Defense Private Limited (BIDPL) team is currently looking Senior Quality Systems Specialist to join their team in New Delhi, India to support the Quality Manager/MR in implementing, maintaining, and improving the Quality Management System for BIDPL programs.

This role focuses on hands‑on QMS administration, internal audit execution, document & change control, metrics tracking, and close coordination with relevant stakeholder to ensure compliance with contract, regulatory, and Boeing governance requirements.

Position Responsibilities:

1.     QMS Administration

• Maintain and administer QMS documentation, procedures, work instructions, forms, and records.

• Manage document control, revision control, and configuration of QMS artifacts.

• Support roll‑out and baseline of program‑specific Quality Assurance Plans (QAPs) and process flows.

2.     Audit & Compliance Support

• Plan, schedule and perform internal audits per the audit program; prepare audit reports and track corrective actions.

• Support external audits and certification activities by preparing evidence, hosting auditors, and closing findings.

• Ensure QMS processes comply with applicable contract, regulatory and internal governance requirement

3.     Corrective Action & RCA

• Support root cause analysis and corrective / preventive action (CAPA) implementation and closure.

• Track non‑conformances, recurring issues, and effectiveness checks; escalate systemic issues to the Quality Manager.

4.     Performance Monitoring & Reporting

• Collect, analyze and report QMS KPIs (audit results, NCR trends, CAPA status, FTQ metrics, supplier quality indicators).

• Prepare status reports and dashboards for the Quality Manager and program leadership.

5.     Continuous Improvement

• Identify process improvement opportunities within the QMS and support implementation.

• Help implement lessons learned and best practices across programs.

6.     Training & Change Management.

• Support QMS training delivery and awareness campaigns for new/updated processes.

• Supporting adoption of QMS changes at the operational level.

7.     Stakeholder & Cross‑Functional Coordination

• Liaise with program teams, engineering, procurement, manufacturing, and suppliers to ensure QMS requirements are understood and implemented.

• Provide day‑to‑day quality systems guidance to product acceptance specialists and other quality staff.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• Bachelor’s degree is required as a BASIC QUALIFICATION

• 10+ years of experience working with and supporting Quality Management System (QMS) I.e. ISO9001 (International Organization for Standardization) and AS9100D (Aerospace Standard)

• ​​​Experience using or applying metrics to measure performance against projects to ensure high quality delivery

Preferred Qualifications (Desired Skills/Experience):

• Lead Auditor certification for AS9100 Rev D  (preferred).

• Strong working knowledge of AS9100 Standard, including Government of India / Ministry of Defence (GOI-MOD) standards and military specifications.

• Should be able to lead and manage internal and external audit programs, including preparing objective evidence, managing audit logistics, and closing findings.

• Excellent oral and written communication skills, including experience preparing executive reports, & MRM materials, and presenting QMS performance to leadership, when needed.

• Strong problem‑solving capability with hands‑on experience in structured RCA/CAPA methods (8D, 5 Whys, Fishbone) and verifying effectiveness.

• Proficiency with QMS tools and enterprise data management system,

• Ability to develop and maintain dashboards using tools such as Tableau, Power BI (preferred), or advanced Excel.

• Prior exposure to working with Defense/Regulatory audit bodies (e.g., DGAQA, MSQAA) (Preferred)

Typical Education & Experience:

• Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 13 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+ 12 years' related work experience.

Relocation:    

This position does offer relocation within INDIA. Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.

Language Requirements:

Not Applicable

Education:

Bachelor's Degree or Equivalent

Relocation:

This position offers relocation based on candidate eligibility.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (India)