Senior Quality Specialist

Hello!

Welcome to our team, here you will be able to share your knowledge, your expertise and develop yourself in the most inspiring way. We create and we learn from our mistakes by evolving every day. Our company is growing fast, this will challenge yourself to face international and unexpected situations on a daily basis. Are you ready to be challenged? 

Who we are

Quadpack is a global manufacturer and provider of packaging solutions for beauty brand owners. With offices in Europe, Asia, USA and Australia and a strategic network of manufacturing partners and a culture integrated with more than 25 different nationalities. We develop and manufacture personalised standard packaging as well as customised/bespoke packs, for prestige, masstige, and mass-market customers, with specialist divisions dedicated to skincare, make-up and fragrance sectors.

We are focused on global expansion, collaborative innovation and sustainability with the aim to become a great place to work!

The
mission of this role

To manage end‑to‑end quality activities across the full product lifecycle, from product development to customer claims— driving cross‑functional collaboration and ensuring that quality standards are defined, implemented, and continuously improved, while proactively mitigating risks, promoting robust problem‑solving practices, and fostering a culture of continuous improvement to achieve high quality product launches, consistent supplier performance, and best‑in‑class customer quality.

Key Responsibilities

Project & Preventive Quality (Risk Management)

Perform and support quality‑focused risk assessment activities during project development and throughout the product lifecycle, using the main risk analysis methodologies

Contribute to the identification and assessment of quality risks with a strong focus on early risk assessment during project development.

Ensure customer requirements and quality standards are properly understood and integrated into development and industrialization activities.

Supplier Quality Management (EMEA)

Management supplier qualification process, including suppliers’ audits, performance evaluation and monitoring across the EMEA region.

Manage the deployment of all relevant technical / Quadpack’s requirements and monitor the proper implementation at supplier level of improvement actions, corrective and preventive action plans, whenever required.

Contribute to supplier quality improvement initiatives and ensure compliance with Quadpack’s quality standards and procedures.

Customer Quality & Continuous Improvement

Act as a key quality contact for customers in Spain, Italy and DACH+ markets, including handling customer requirements, customer claims and requests, and managing non‑conformities (including possible as on‑site sorting and containment actions).

Ensure clear communication, reporting, and status updates with the customers

Collect and analyze customer feedback, quality and reliability data to identify trends and improvement opportunities.

Quality Systems & Collaboration

Ensure that quality standards are defined, implemented, and continuously improved across the organization, while proactively mitigating risks, promoting robust problem‑solving practices, and fostering a culture of continuous improvement.

Collaborate with cross-functional teams to be aligned on quality plans, priorities, and milestones.

Contribute to maintaining and improving consistent quality documentation, processes and reporting.

Requirements

Degree in Engineering, Quality Management, or a related technical field.

5–7+ years of experience in Quality, preferably in manufacturing, industrial or product environments. Experience in Cosmetic, Food, Pharma or Plastic Injection industry would be an advantage.

Solid knowledge of quality processes, risk assessment and problem-solving methodologies (e.g., 5 Whys, 8D, Ishikawa).

Strong analytical skills with the ability to interpret and critically analyse data and identify trends to support decisions and quality improvements.

Experience conducting quality activities such as audits, quality checks and issue resolution in cross-functional environments.

Ability to engage and influence stakeholders at all levels of the company.

Results‑driven mindset with full ownership of deliverables and deadlines

Agility and adaptability in managing complex or evolving situations

Proficiency in MS Office tools (especially Excel) for reporting and data analysis; experience with ERP Systems, SAP / S4 is a plus.

Structured, proactive and solution-oriented mindset with strong attention to detail.

Strong communication and collaboration skills in matrix organizations.

Fluent in English and Spanish; Italian or German are a plus.

Availability to travel within Europe (approximately 5–10%).

We are an Equal Opportunity Employer and does not discriminate on the basis of age, race, colour, sex, sexual orientation, gender identity, religion, national origin or disability. None of this gets in the way of hiring and retaining the best people.