Senior Quality Engineer

It's a new day with a new opportunity at 8am!

About the role:

8am is looking for a Senior Quality Engineer to join our LawPay team. At 8am, quality is not a phase—it’s a mindset woven into every conversation, decision, and line of code. As a senior member of the team, you’ll leverage your deep testing expertise to drive quality improvements that impact not just your immediate team, but the broader engineering organization. You’ll mentor junior engineers, contribute to process improvements, and take ownership of quality initiatives that protect and enhance our customers’ experience.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

• Work effectively as an embedded engineer on a scrum team, and across teams when user features span multiple teams, contributing meaningfully to technical discussions

• Design and execute comprehensive test strategies across UI and API layers, ensuring they reflect real customer scenarios

• Write high-quality test cases that tell a story about customer interactions, and maintain them throughout their entire lifecycle

• Contribute tests to our Python/Playwright/pytest automation framework, expanding coverage for both UI and API scenarios

• Champion the customer experience at every stage of development, viewing deliverables through the customer’s lens

• Identify and document defects with comprehensive root cause analysis

• Drive continuous improvement in our Defect Leakage Rate, recognizing that every bug reaching production erodes customer trust

• Proactively engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification—raising concerns before work enters the sprint, not after

• Become a Subject Matter Expert (SME) for specific technical areas or product components

• Collaborate with SDET team members and developers to determine which tests are high-value candidates for automation

About you:

• 5+ years of experience in software quality engineering, preferably in SaaS environments

• Highly self-directed: able to own your workload, define your own test approach, and drive quality without waiting to be told what to cover

• Hands-on experience testing both UI (browser-based) and API layers, with a strong grasp of REST API testing concepts

• Proficiency with Postman or equivalent REST clients for exploratory and structured API testing

• Working knowledge of Python sufficient to read, write, and contribute tests to an existing pytest-based automation framework

• Comfort navigating multi-tenant, API-driven SaaS platforms and understanding how platform-level changes ripple across features

• Strong communication skills with the ability to present to both technical and non-technical stakeholders

• Proficiency working in shell environments like bash or zsh, especially for searching and reading log files

• Proficiency with test management tools such as Qase

• Familiarity with version control using Git, both in the CLI and through services like Bitbucket and GitHub

• Experience managing locally hosted test environments using tools like Docker

• Experience mentoring junior engineers and contributing to process improvements

• Basic understanding of containerization, Kubernetes, and CI/CD pipelines (Jenkins, CircleCI)

Nice to Haves:

• Familiarity with Ruby on Rails applications—comfortable reading logs, navigating the stack, and understanding application behavior without needing to write application code

• Experience with Playwright, Cypress, or Selenium for UI test automation

• Knowledge of foundational nonfunctional testing (performance, accessibility, security)

• Experience with microservices architectures and distributed systems

• Certifications such as ISTQB or CSTE

• Familiarity with AI-assisted testing tools and leveraging LLMs as a productivity-boosting tool

Why 8am:

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.