Senior QA Analyst

About Tekmetric

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.

Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.

But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

Working the Tekmetric Way

At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.

We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.

We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.

Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.

Where We Work: At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

What You’ll Do

As a Senior QA Analyst at Tekmetric, you will work hands-on within our engineering stack, embedded with Product and Engineering to influence quality early and own the delivery of reliable, high-quality releases. You will have a pivotal role within the software development and testing process by upholding the quality and dependability of Tekmetric's web and mobile applications, products, and services by performing manual and automated testing.

You will be responsible for:

• Test Planning & Design:

• Create and maintain detailed test plans, test cases, and test scripts based on requirements and design documents.

• Collaborate with stakeholders to understand project requirements and functional specifications.

• Contribute to the development of testing strategies aligned with project goals.

• Determine the appropriate testing methodologies for specific projects.

• Manual & API Test Execution

• Execute manual tests to identify defects, usability issues, and inconsistencies in software functionality.

• Executing & performing API Testing

• Perform regression testing to ensure that new features and bug fixes do not negatively impact existing functionality.

• Automation Testing

• Design, develop, and maintain test automation frameworks.

• Implement automated test scripts for functional and regression testing

• Integrate testing into CI/CD pipelines.

• Collaborate with development teams to automate deployment testing.

• Quality Assurance Assurance Processes

• Identify areas for process improvement within the QA team.

• Implement and advocate for best practices in testing processes.

• Documentation:

• Maintain accurate and up-to-date documentation of test cases, test execution results, and defect reports.

• Contribute to the development of user documentation and training materials.

• Collaboration & Communication:

• Work closely with cross-functional teams to understand project requirements and provide feedback on design and functionality.

• Clearly communicate testing status, progress, and any obstacles to the team.

• Professional Development

• Continuously enhance technical skills and knowledge.

• Stay updated on industry trends, emerging technologies, and testing methods

What You’ll Bring

• 5+ years of experience testing cloud web and mobile customer-facing applications

• 2+ years of experience leading testing on a product area or feature.

• Proficiency in scripting/programming languages (e.g., Python, Java, JavaScript/TypeScript).

• Experience with test automation frameworks (e.g., Selenium, JUnit, Cypress, Playwright, RestAssured).

• Strong knowledge of software testing methodologies, tools, and processes.

• Knowledge of software development lifecycle and agile methodologies.

• Strong analytical and problem-solving skills, with keen attention to detail.

• Excellent communication skills, both written and verbal.

• Ability to work effectively in a collaborative team environment.

Nice to Have

• Knowledge of AWS Cloud Products

• Payments Integration or FinTech experience

• Understanding of source control & devops tools (Github, Github Actions, Docker, Kubernetes)

Why You'll Love Working With Us

Health & Wellness That Have You Covered:

• Enjoy the flexibility of remote work

• Competitive base salaries that reflect your value.

• Generous Paid Time Off, because we know you do your best work when you're well-rested.

• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.

• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.

• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.

• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.

• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.

• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.

• Keep growing with support for continuing education - we’re invested in your development.

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.