Senior Program Manager, Product & Platform Compliance

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

The Regulatory Compliance team operates as Discord's regulatory intelligence hub, managing complex compliance requirements across 200+ jurisdictions with rapidly evolving laws around content moderation, user safety, privacy, and platform governance. We build and manage comprehensive compliance programs for Discord's most critical regulatory challenges, including the EU Digital Services Act, UK Online Safety Act, Australian Online Safety Act, and Take It Down Act, while conducting strategic horizon scanning to prepare for emerging regulations 12-24 months in advance.

Our work spans large-scale program implementation, compliance auditing, transparency reporting, crisis response coordination, and building the operational infrastructure that ensures no regulatory deadline is missed. We collaborate extensively with Legal, Product, Engineering, Policy, Trust & Safety, and business teams to design risk-based compliance workflows and implement scalable processes that enable Discord to operate confidently in an increasingly complex global regulatory landscape.

As a Product & Platform Compliance Sr. Program Manager, you'll independently own and drive strategic compliance programs that keep Discord audit-ready and compliant across evolving regulatory regimes. Your day might include setting the strategic direction for our transparency reporting program across multiple jurisdictions, designing and executing multi-quarter audit improvement initiatives, architecting risk assessment frameworks that can scale to new regulatory regimes, leading large cross-functional implementation projects with high ambiguity and changing requirements, and building compliance infrastructure that positions Discord ahead of regulatory trends. You'll serve as a technical expert and strategic partner, transforming complex regulatory obligations into elegant, scalable solutions while mentoring team members on best practices.

This person will report into the Product & Platform Compliance Lead.

What You'll Be Doing

• Own Discord's legal safety data and metrics programs, building scalable measurement frameworks that enable global transparency reporting across multiple jurisdictions

• Lead annual compliance audit programs and scale audit capabilities across regulatory frameworks, contributing to our GRC (Governance, Risk, Compliance) library and control infrastructure

• Develop and optimize compliance infrastructure, processes, and frameworks that support the Regulatory Compliance team's operations as Discord's footprint grows

• Independently drive large-scale regulatory implementation projects (6-9+ months), defining scope, proposing solutions, and navigating cross-functional dependencies

• Serve as primary compliance partner for key stakeholder groups, owning relationships with Legal, Engineering, Product, Policy, and Trust & Safety leadership on strategic compliance initiatives

• Provide technical expertise and mentorship to compliance team members and cross-functional partners on program management, audit practices, metrics development, and regulatory strategy

What you should have

• 7-8 years of compliance, regulatory, or program management experience, preferably in technology or other highly regulated industries

• Demonstrated ability to independently lead and execute large, complex programs (6+ months) with multiple stakeholders from design through successful implementation

• Deep expertise in compliance frameworks, audit methodologies, risk assessment practices, and regulatory program management

• Proven track record of building scalable systems and processes that accommodate growth and changing requirements

• Strong strategic thinking skills with ability to navigate ambiguous problems where scope and solutions must be defined from scratch

• Advanced stakeholder management and influence skills, with ability to build trusted relationships and drive alignment across multiple departments and levels

• Exceptional communication skills with demonstrated ability to articulate complex compliance topics to diverse audiences including executive leadership

• Technical resource for others on compliance program management; sought out for expertise and guidance

Bonus points:

• Subject matter expertise in platform regulations (DSA, UK OSA, GDPR) or content moderation compliance frameworks

• Experience developing and managing data metrics programs, with demonstrated ability to build scalable measurement frameworks

• Experience leading audit programs and serving as primary interface with external auditors or regulators

• Background designing and implementing compliance management systems or GRC (Governance, Risk, Compliance) frameworks

• Track record of successfully navigating high-ambiguity, rapidly changing regulatory environments in technology platforms

• Experience managing and directing outside counsel or external resources supporting compliance work

• Demonstrated expertise in building and scaling operational functions from ground up

• History of mentoring junior team members or providing technical guidance across teams

The US base salary range for this full-time position is $180,000 to $202,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

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