Senior Product Operations Manager

About the job

As a Product Operations Manager at Sofico, you will be supporting our Product teams to deliver quality software solutions for the financial services industry. You will be the connection between product, engineering and customer teams, ensuring that our product processes run smoothly and are supporting our transformation towards a product-first organization model. This role is ideal for someone who thrives on cross-functional collaboration, loves optimizing organizational systems, and enjoys turning complexity into clarity.

Your Responsibilties

• Act as a partner to Product Managers, supporting them in planning, execution, and prioritization.

• Own and optimize product development workflows, tools, and documentation practices to ensure consistency and efficiency.

• Coordinate alignment between product, engineering, sales, marketing, and implementation teams.

• Support roadmap planning cycles by consolidating insights, tracking progress, and enabling transparent communication.

• Support product managers in establishing product-related KPIs and dashboards to inform decision-making and performance tracking.

• Support product managers in budget accountability, facilitating planning and follow-up.

• Facilitate product releases and ensure go-to-market readiness through coordination with stakeholders.

• Identify process bottlenecks and proactively implement improvements to increase speed and collaboration.

Your Profile

• Extensive experience in product operations, product management, or a related role in a tech-driven environment.

• Experienced with improving processes, tools, and operational efficiency in product organizations.

• Strong hands-on experience on the Atlassian stack (Jira, Confluence).

• Solid understanding of software development processes (Agile, Scrum, etc.).

• Excellent organizational skills with the ability to manage multiple priorities and deadlines.

• Strong communication and stakeholder management skills; able to translate technical topics for non-technical audiences.

• Proactive mindset, with a strong sense of ownership and an eye for continuous improvement.

• English is a must, Dutch is a plus

What we offer you

• Competitive salary package

• Company car with fuel card/ charging card

• Meal vouchers

• Group and hospitalization insurance

• Additional benefits: bike leasing and flexible working hours

Join an international, multicultural company with more than 35 years of experience, which doubles in size every 5 years. We encourage a horizontal, open corporate culture where career development and personal growth are central. You benefit from a comprehensive 6-month onboarding, including a dedicated job coach, and receive ongoing learning opportunities. Participate in fun team activities such as after-work drinks, barbecues, family days, and company weekends. Additionally, you work in a modern and easily accessible office, equipped with charging stations for electric cars and bikes, as well as free shared bikes.