Senior Product Manager, Technical Programs - Core Infra for Issuing

ABOUT AIRWALLEX

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

ATTRIBUTES WE VALUE

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

Key Responsibilities:

- Run and manage the technical setup of new regional expansions for the Issuing Product

- Liaise with 3rd parties - Visa/Mastercard, Apple/Google, Idemia, Local Banks etc

- Partner with SE team to deploy new whitelabel platform programs to market

- Support the implementation of core infrastructure and expansion for the Issuing product

- Responsible for partner reporting and compliance

Exact Responsibilities:

Regional Launches - Follows Process here https://airwallex.atlassian.net/wiki/spaces/Airwallex/pages/2751954945/Issuing+How+to+set+up+a+new+BIN+for+Virtual+Card+issuance+via+AirPro

- MX

- BR (High priority for US team)

- LT

- US/CA Consumer

- PIN Debit Network

- UAE

- JP

Whitelabel Program Deployments

- Platform Customer enablement support

- Program Management with SE to help bring customer to market

- Digital Wallets & Physical Cards → Working with SE, Apple/Google & Idemia to enable to activate whitelabel designs and navigate process

- First technical POC to handle product enquiries

Auxiliary Infra

- New Direct Billing Currency Rollouts

- Secondary BIN Sponsor Onboarding

BIN Management

- BIN Rotation Setups

- Additional BIN Procurement and Setup

- Virtual/Digital/Physical + 3DS setups

- Variable IC Setups

Vendor Reporting (Will be supplemented with AI reporting initiatives)

- CFSB

- Apple

- PTC

- Visa GOC

- MC Quarterly

[IN DRAFT]

SENIOR PRODUCT MANAGER, TECHNICAL PROGRAMS (P3), CORE INFRASTRUCTURE — IDEAL PROFILE & REQUIREMENTS

Education & Graduation

- Graduation Year: 2014–2020

- Degree: Bachelor’s or higher in a STEM field (Science, Technology, Engineering, Mathematics)

Professional Experience

- Product or Technical Program Management Experience

- Previously a Product Manager or Technical Program Manager from another technology company

- Program Managers (Non-Technical) are not acceptable

- Candidates who transitioned from Software Engineering to Product Management/TPM are acceptable and desirable

- Startup experience is preferred, especially in roles with broad responsibility or founder-level exposure

- Rapidly promoted/Demonstrated performance in Operations roles also considered. Needs to have experience working with a product team and willingness to be technical

- Current/Recent Roles

- Product Manager or Startup Founder, ideally with end-to-end product ownership

Domain Expertise

- Demonstrated ability to operate in ambiguous environments

- Experience building or scaling products in enterprise software or other complex, technical domains (Fintech experience is not mandatory)

- Proven track record of delivering products in technically challenging spaces under time and business pressure

Soft Skills & Leadership

- Ability to engage deeply with technical topics and stakeholders

- Strong communication skills: well-spoken and confident

- Hungry - this is a role that requires grit and hustle. We want people that will not settle for the first answer they’re given and push to get product to market as fast as possible

APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

EQUAL OPPORTUNITY

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.