Senior Product Manager (SMB)

NerdWallet’s Small Business Team is on a mission to empower small business owners with the tools, insights, and confidence they need to make smart financial decisions and build thriving businesses. We believe every one of the 27.9 million small businesses in America deserves clear guidance and access to the right financial options, and we are passionate about delivering advice and technology that make those choices easier. By supporting entrepreneurs across lending, banking, and financial management, we help fuel job creation, strengthen local communities, and power the broader economy. If you are inspired by meaningful impact and excited to help business owners achieve their ambitions, we would love to have you join us.

As the Senior Product Manager for NerdWallet’s Small and Medium Business vertical, you will define and execute product strategy, building products that help business owners achieve their goals. This role connects customer insights, data, and business strategy to deliver scalable solutions that drive meaningful impact for SMBs across lending, banking, and financial management. You will collaborate closely with engineering, design, data, analytics, and go-to-market partners to bring innovative solutions to market, balancing long-term vision with thoughtful execution and measurable business outcomes.

You will lead end-to-end product initiatives across the SMB portfolio, from discovery through launch and ongoing optimization. This includes defining customer needs, business objectives, and success metrics, and translating them into clear roadmaps, detailed requirements, and actionable plans. In partnership with engineering, design, analytics, data, and marketing teams, you will build, test, and deliver features that enhance customer experience and business performance, while developing scalable systems that support personalized acquisition, retention, and cross-sell strategies. Grounded in data and customer feedback, you will continuously evaluate performance, refine priorities, and communicate product vision, strategy, and results to stakeholders and executive leadership.

This role reports to the Sr. Director & Head of SMB Product, Engineering and Design.

Where you can make an impact:

• Define Product Strategy: Own the roadmap and vision for your product area, aligning customer needs, data insights, and company goals.

• Drive Innovation: Identify and validate new opportunities using competitive analysis, customer research, and rapid experimentation.

• Make Data-Driven Decisions: Partner with analytics and data engineering to test, learn, and iterate using measurable outcomes.

• Lead Cross-Functional Execution: Partner with engineering, marketing, and design to ensure on-time delivery of impactful features.

• Ensure Transparency: Share progress, learnings, and roadmaps across teams, building organizational clarity and trust.

• Foster Excellence: Create playbooks, define best practices, and contribute to a culture of executional excellence across SMB.

Your experience:

• 5+ years of experience as a product manager

• Strategic thinking and roadmap development: Proven ability to develop and drive product strategies and roadmaps that align with business objectives

• Customer-centric approach: Expertise in gathering and analyzing customer feedback, understanding user needs, and translating these into actionable product features

• Cross-functional collaboration: Experience working closely with engineering, design, marketing, sales, and customer success teams to drive product development and go-to-market strategies

• Data-driven decision making: Proficiency in using data to inform product decisions, set KPIs and measure success

• Agile methodology experience: Familiarity with agile development processes, including sprint planning, backlog prioritization, and rapid testing

• Excellent communication skills: Ability to articulate product vision and influence stakeholders at all levels

• Strong design sense or UX experience: Ability to collaborate closely with designers and prioritize user experience for SMB users

• Familiarity with the SMB market: Knowledge of the challenges and needs of small to medium-sized businesses

Where:

• This role will be remote (based in the U.S.).

• We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.

What we offer:

Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)

• Industry-leading medical, dental, and vision health care plans for employees and their dependents

• Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown

• New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care

• Mental health support

• Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests

• Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution

• Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)

• Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)

Have Some Fun! (Nerds are fun, too)

• Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities

• Hackathons and team events across all teams and departments

• Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction 

• Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match

Plan for your future (And when you retire on your island, remember the little people)

• 401K with 4% company match

• Be the first to test and benefit from our new financial products and tools

• Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar

• Disability and Life Insurance with employer-paid premiums

If you are based in California, we encourage you to read this important information for California residents linked here.

NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.  

NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice.

NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:

• E-Verify Participation Poster (English+Spanish/Español)

• Right to Work Poster (English) / (Spanish/Español) 

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