Senior Product Manager

Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.

We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.

For more information, visit arcadia.io

Why This Role Is Important to Arcadia

The Senior Product Manager plays a critical role in shaping and delivering products across Arcadia’s platform and data connectivity suite. This role owns a portfolio of capabilities that power how healthcare organizations access, trust, and activate data to improve outcomes and lower cost of care.

You will solve complex problems at the intersection of healthcare data, analytics, and real-world clinical workflows. You will translate business and customer needs into clear product strategy, measurable outcomes, and high-quality execution in close partnership with engineering, UX, data, and customer-facing teams.

This role directly supports Arcadia’s growth by:

• Delivering differentiated platform capabilities that drive customer retention and expansion
• Reducing time-to-value for new and existing customers
• Ensuring our roadmap aligns to strategic company priorities and market opportunity
• Balancing innovation with platform stability and scalability

What Success Looks Like

In 3 months

• Develop a strong understanding of Arcadia’s platform architecture, product suite, and value propositions
• Build trusted relationships with engineering, design, sales, operations, and customer-facing partners
• Take ownership of one or more product areas and actively manage backlog prioritization
• Participate in customer conversations to understand workflows, pain points, and strategic needs
• Align roadmap priorities to clearly articulated business outcomes and OKRs

In 6 months

• Deliver meaningful product enhancements or new capabilities that drive measurable customer value
• Demonstrate strong ownership of roadmap execution and cross-functional coordination
• Lead structured discovery efforts that inform strategic investment decisions
• Establish clear product metrics and reporting to track adoption, impact, and performance
• Facilitate trade-off conversations that balance customer needs, technical constraints, and long-term strategy

In 12 months

• Be recognized as the clear product owner and subject matter expert for your portfolio
• Drive roadmap strategy that supports both short-term revenue goals and long-term platform scalability

• Launch significant new features or capabilities that improve customer satisfaction and retention
• Proactively identify opportunities to reduce technical debt, improve performance, or unlock new value
• Contribute to broader product strategy discussions and mentor more junior product team members

What You'll Be Doing:
• Own product strategy and roadmap for defined areas of Arcadia’s platform
• Translate business strategy and customer insights into clear product vision, requirements, and measurable outcomes
• Lead discovery efforts including customer interviews, workflow analysis, and data-driven investigation
• Develop business cases that quantify impact, trade-offs, and ROI
• Partner closely with engineering and UX to define MVP scope and drive iterative delivery
• Actively manage and prioritize backlogs based on impact, urgency, and strategic alignment
• Participate in sprint planning, backlog grooming, and release coordination
• Communicate roadmap progress, risks, and results clearly to stakeholders
• Collaborate with Sales and Customer Success to ensure successful launches and customer adoption
• Track and report on product performance metrics and continuously refine based on feedback and data
• Advocate for both platform scalability and thoughtful technical debt management

What You'll Bring:
Education

• Bachelor’s degree required; advanced degree in a relevant field is a plus

Experience

• 5+ years of product management experience in healthcare technology, SaaS, or data platforms
• Proven track record of launching and iterating on complex software products
• Experience working closely with engineering teams in Agile environments
• Strong experience working with data-driven products; comfort using SQL or analytical tools to self-serve insights
• Experience engaging directly with customers and translating feedback into actionable product decisions

Qualities

• Strategic thinker who can connect detailed execution to long-term outcomes
• Comfortable operating in ambiguity and driving clarity across teams
• Strong ownership mindset and bias toward action
• Collaborative leader who builds trust across disciplines
• Calm and confident facilitator of trade-off discussions

Skills

• Excellent written and verbal communication
• Strong analytical and problem-solving skills
• Ability to break down complex requests into iterative, deliverable increments
• Roadmap planning and prioritization
• Familiarity with healthcare data standards, interoperability, or analytics platforms is a plus

Would Love For You To Have:
Preferred Experience

• Experience with population health, value-based care, or healthcare interoperability
• Exposure to AI/ML-enabled analytics or data-driven clinical insights
• Experience working in high-growth SaaS environments

Qualities

• Passion for improving healthcare outcomes through better data
• Systems thinker who considers scalability and long-term sustainability

Skills

• Advanced SQL or analytics experience
• Experience working across platform or infrastructure product teams

What You'll Get:
• The opportunity to shape products that meaningfully impact patient care and healthcare efficiency
• Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
• A flexible, remote friendly company with personality and heart
• Employee driven programs and initiatives for personal and professional development
• Become a member of the talented, energized, diverse and purpose-driven Arcadian Community

About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.