Senior Product Manager

Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve throughput by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and EHR integration, our platform empowers care teams with self-learning agents that adapt in real time — enhancing operational performance and transforming patient care.
We’re trusted by HCA, Dignity Health, Mercy Health, Trinity Health, and the U.S. Department of Veterans Affairs, and we’ve quadrupled our ARR in the last 24 months. Backed by Goldman Sachs, we’re scaling toward $100M+ ARR in the next two years — and we’re looking for a Senior Product Manager to help us build the future of intelligent operations.

As a Senior Product Manager at Kontakt.io, you’ll be at the intersection of AI, data, and product design, building products that are changing the way hospitals operate.

What You’ll Do:
• Invent and build, not just improve. You’ll push boundaries, rethink workflows, and ask “what if?” until something extraordinary clicks.
• Design and build AI-first experiences — where models, context, and UX merge to make care operations adaptive and human-centric.
• Own outcomes end-to-end: define the vision, write crisp specs, drive execution, and measure real impact.
• Collaborate cross-functionally with engineering, design, and data science to ship fast, smart, and simple.
• Turn chaos into clarity. You translate ambiguous ideas into strategy, and strategy into beautifully simple product experiences.

What Success Looks Like:
• 30 Days: Understand the stack, tools, and customer workflows. Shadow users. Get your hands dirty in the product. Dogfood the product, and provide tactical feedback.
• 60 Days: Define a sharp product vision for your domain and a roadmap that feels ambitious but real.
• 90 Days: Ship your first AI-native feature or product improvement that makes the platform faster, smarter, or more delightful.
• 6 Months: Lead a major initiative that moves metrics — adoption, satisfaction, or operational impact — and becomes a model for how we build.

You’re a Fit If You…:
• Have 6+ years of experience in product management or product design, ideally in SaaS, AI, or data-rich systems.
• Have a builder’s instinct — you hack in Replit or Loveable for fun, and your first reflex is to make, not to spec.
• Naturally curious, and hungry for knowledge. Your first instinct should be “I wonder why and how this works this way, let me find out more”. You don’t wait for people to explain, you seek out the answers you need.
• You own the outcomes - and the outcomes are ambitious. We are building industry-changing products which require a strong commitment to the delivery goals, which will require you to lead from the front.
• Are obsessed with user experience — making complex systems feel simple, beautiful, and inevitable. Through the eyes of innovation and what’s needed. Not what customers want.
• Balance strategy and execution — you can zoom out to see the whole system and zoom in to ship precision and debate architecture.
• Bring high energy, low ego, and a love for fast, iterative collaboration. Never feel shy to disagree respectfully, but we own the decision together when we commit.
• Bonus: You’ve shipped products where AI or data changed the workflow, not just the UI.

Benefits:
• Equity in a high-growth company on a clear trajectory toward $400M+ ARR
• Health, dental, and vision insurance
• Paid time off plus 10 paid holidays
• 3-4 days in the office with energetic colleagues and executives that are keen to engage
• The tools, autonomy, and space to build products that matter

Our 7 Virtues
We think people-first
We are direct and empathetic about customers, individuals, and experiences. Valued & seen.
We are effective
Act with urgency, in light of the mission. We do what is useful & not wasteful. We run lean.
We innovate
We go beyond & think about doing better. If we decide to do it, we want to be the best. “Can’t be done” excites us.
Simplicity wins
Precise. No unnecessary complexity. 80/20. Simplicity ≠ easy.
No ego
Strong opinions, loosely held. Open-minded, analytical, and flexible with purpose. Let data tell the story.
Let me take care of it
We own our goals. Whatever is assigned to you, just nail it. Get it done.
We win and lose together
We create an environment where people get shit done, execute fast, speak up, and fail/learn faster.